SERVICE ADVISOR

Location Leif Johnson Ford of Austin, Austin, TX 78751 and Leif Johnson Ford Buda – Austin, TX Overview Leif Johnson Automotive is growing, and our Austin store needs a proven Service Advisor who loves helping customers and keeping the shop running smoothly. If you bring professionalism, energy, and at least two years’ advisor experience, let’s talk. Responsibilities Greet every customer, listen to concerns, and translate them into clear repair requests. Build accurate estimates and keep customers updated on status and next steps. Partner closely with technicians to deliver quality work on time. Close out RO’s, review findings / warranties, and ensure each guest leaves confident in our service. Qualifications At least 2 years of experience as a Service Advisor in the automotive industry. Strong communication and interpersonal skills. Exceptional customer service and problem‑solving abilities. Knowledge of automotive repair and maintenance processes. Ability to multitask and work under pressure in a fast‑paced environment. Proficiency in using dealership management software and other relevant tools. Benefits Competitive compensation packages. Comprehensive benefits, including medical, dental, and vision insurance. Opportunities for professional growth and development. A supportive, team‑oriented work culture inspired by our Culture and Beyond initiative. #J-18808-Ljbffr