Senior Program Manager

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Senior Program Manager About your role: As a Senior Program Manager, you will lead client programs and project development requests that help Fiserv deliver on commitments to financial institution partners. You will work across client, product, technology, and internal stakeholder groups to define requirements, align priorities, and drive execution. Your work is important to client satisfaction, delivery outcomes, and the successful advancement of cross-client initiatives. What you'll do: Lead project intake, client prioritization, and program planning activities to align work with business objectives and delivery commitments Gather, document, and refine business and functional requirements through direct client conversations and cross‑functional stakeholder engagement Serve as the liaison between clients and Fiserv teams to support client initiatives, resolve issues, and maintain alignment throughout delivery Manage a portfolio of client projects to ensure timely execution, clear communication, and successful delivery against agreed objectives Partner with product and technology teams to support client driven initiatives Develop strong client relationships, establish credibility with internal and external stakeholders, and facilitate collaboration across groups that may not otherwise interact directly Experience you'll need to have: 4+ years of experience in business and IT program and project management, including ownership of project intake, requirements, and delivery execution Experience researching current Fiserv product functionality to determine if there is a current solution vs requiring development. Experience translating business objectives into written technical requirements understandable by varying levels of an organization to ensure project completion in a timely manner. Bachelor's Degree or equivalent combination of education, related experience and/or military experience Experience that would be great to have: Demonstrated ability to analyze project needs by understanding business rationale, evaluating risks of unmet functionality, and identifying impacts to clients and third‑party dependencies. Experience managing client‑facing projects and portfolios in a financial services, payments, or technology environment Client‑facing experience at Fiserv Experience using Clarity PPM How you'll work: This role is on‑site Monday through Friday in Omaha, NE. Fiserv considers in‑person collaboration to be an essential part of this role as in‑person office experiences help you with your overall onboarding experience and leads to stronger productivity. This role requires use of a computer and audio equipment. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H‑1B, H‑2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well‑being. Paid holidays and generous time away policies. No‑cost mental health support through Employee Assistance Programs. Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. Eight Employee Resource Groups to foster a collaborative culture and expand your network. Unparalleled professional growth with training, development, and internal mobility opportunities. Medical, dental, vision, life, and disability insurance options available from day one. Retirement planning and discounted shares with the Employee Stock Purchase Plan. Tuition assistance and reimbursement program. Paid parental, caregiver, and military leave. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact View email address on click.appcast.io. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. #J-18808-Ljbffr