Electrical Service Technician

Electrical Service Technician

Divine Electric & Plumbing - SAN RAFAEL, CA 94901

Salary Range $33.00 - $36.00 Hourly Position Type Full Time Travel Percentage Up to 25%

Description

Divine is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business for over 20 years, servicing Marin County. We provide a great environment and culture focused on growth, development, and retention. As we continue to expand, we seek a dynamic Operations Manager to lead our teams and uphold our mission of excellence.

We're not just hiring another technician — we're looking for someone who can elevate our team and our customer experience

What We're Looking For

• ServiceTitan Knowledge - Familiarity with ServiceTitan software is strongly preferred. From creating estimates and presenting options to processing invoices and capturing customer notes, efficiency and accuracy in ServiceTitan is a critical part of this role.
• High-Level Electrical Technical Skills - This role requires a proven ability to perform quality electrical installations, repairs, and troubleshooting. The right candidate can confidently take on complex projects, ensure code compliance, and complete work to the highest professional standard.
• Customer-Focused Mindset - Our Service Technicians are the face of the company. We're looking for someone who not only delivers excellent technical work but also knows how to communicate solutions clearly, provide top-tier customer service, and build lasting trust with clients.
• Culture Fit - Technical skills are vital, but we place an even greater emphasis on character and teamwork. We're seeking someone who embodies our core values — professionalism, integrity, accountability, and a commitment to growth. A positive, collaborative attitude is key to thriving on our team.

Qualifications

• Perform high-quality repairs and installations with minimal call-backs.
• Present options and recommendations that provide the best solutions for the customer.
• Maintain strong communication with the office, team members, and clients.
• Represent the company with professionalism, punctuality, and pride.
• Support the growth of the department through both technical expertise and add-on sales.
• Paperwork & Engineering Accuracy: Complete all project documentation, material lists, and system designs with precision to ensure seamless execution and compliance.
• Turnover Excellence: Deliver thorough and accurate turnovers for installation crews, ensuring all project details are clearly communicated and customers feel confident about next steps