Repair Technician

Job Description

Job Description

Sonetics is the leader in innovative and proven wireless communication solutions that enable natural conversation in challenging environments. Building on a platform of customer collaboration and rugged performance, Sonetics delivers a work experience that is more productive, safe, and enjoyable. With 40 years of experience, Sonetics and its Flightcom and Firecom divisions strive to create groundbreaking products that transform the way teams work.

We are currently looking for a Repair Technician to assemble, test, troubleshoot, and repair Sonetics products. Additional areas of responsibility include:

• Troubleshoot headsets and repair based on customer complaints
• Ability to use meters and basic measurement tools in the troubleshooting process.
• Enter repair data into the ERP system.
• Test, inspect, and assemble Sonetics products to maintain quality, service, and profitability.
• Rework and perform complex modifications to a wide range of products to respond to customer needs.
• Train team members on work procedures in order to maintain quality standards.
• Pull parts, restock parts, maintain floor stock, and record inventory transactions to maintain inventory accuracy and meet production/repair needs.
• Ensure safety and good housekeeping in production/repair area to maintain a safe work environment.

Required Education, Skills and Experience

• 2+ years of experience with electro-mechanical assembly/repair & ESD standards
• Possess basic soldering skills & knowledge (wire)
• Good manual dexterity
• Able to use common hand tools and common electrical test equipment, as well as power tools such as power drills.
• Attention to quality trends
• Use of meters and basic measurement tools
• Basic function testing
• Ability to read and understand work instructions and documents in English.
• Capable of lifting and carrying 25 lbs.
• Basic math (add, subtract, multiply, divide, percentages)
• Demonstrated ability to maintain high levels of accuracy.
• Ability to train others one-on-one
• Ability to work independently and as a member of a team
• Must be able to work overtime as needed.

Our culture places a high value on customer focus, innovation, engagement and integrity. We offer a competitive and comprehensive package as well as the opportunity to be empowered and to make a difference.