Social Work Case Manager I

Department

Integrated Case Management
Job Summary

The Social Work Case Manger (SWCM) utilizes professional clinical social work skills to assess patients and support systems for discharge planning, psychosocial and counseling support needs; establishes plans for effective management of the identified needs (episodic and population-based). Assessment, planning, intervention and reassessment are performed in a collaborative environment, in which the SWCM works closely with Medical Staff, Clinical Case Managers, Nursing, Allied Health disciplines, hospital business/financial services, agencies across the continuum (internal and external) and payors. In addition, the SWCM assumes a leadership role in the identification and management of patients with catastrophic needs, social determinants of health and expands collaboration with other service providers within the hospital and community exemplifying proactive, patient-oriented clinical practice that optimizes quality of care, utilization, effective cost and patient experience.

Required Qualifications

- Require a Master's Degree in Social Work (MSW) from a Council of Social Work Education (CSWE) accredited university.
- Require a minimum of one (1) year of hospital acute care or other related healthcare experience; or completion of a one-year acute care MSW internship

Preferred Qualifications

- Prefer active Case Management Certification (CCM, ACM-SW, A-SWCM) or within one (1) year of hire and membership in relevant CM organization.
- Prefer demonstrated ability to manage high risk situations, multiple tasks and adjust priorities according to patient needs and department/hospital needs.
- Prefer solid clinical social work assessment, critical thinking, problem-solving, interviewing, decision-making, negotiation, conflict management and organizational skills.
- Prefer strong ability to communicate effectively both verbally and in written work, and when on-call to respond to issues, patient needs.
- Prefer strong interpersonal skills and ability to work collaboratively with leaders, staff, patients, families, healthcare team, payers and external agencies.

Mandatory Education Preferred Education Required License and Certs Preferred License and Certs Employment Screening Requirements

As part of Sarasota Memorial Health Care Systems commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse.

One of the largest public health systems in Florida, Sarasota Memorial Health Care System has continually evolved from its modest beginning as the county's first community hospital. Our mission to deliver high-quality healthcare for our community has been steadfast since we first began serving patients in 1925 at the 32-bed Sarasota Hospital, and our growth has been shaped by and for the Sarasota community.

Today, we are a full-service public health system, with two hospitals offering specialized expertise in heart, vascular, cancer, orthopedic and neuroscience services, as well as a state-of-the-art cancer care center and a network of outpatient centers, urgent care centers, laboratories, diagnostic imaging and physician practices, skilled nursing and rehabilitation among our many programs. Sarasota Memorial also serves as the region's health care safety net, with Sarasota County's only trauma center, obstetrical services, neonatal intensive care unit, inpatient pediatrics unit and psychiatric services for patients of all ages.

The system's flagship 897-bed campus, Sarasota Memorial Hospital-Sarasota, has been consistently recognized as one of the nation’s best hospitals. A regional referral center providing the greatest depth and breadth of care to the community, the campus also includes state-of-the-art specialized centers of care, including the Brian D. Jellison Cancer Institute Oncology Tower, Rehabilitation Pavilion and newly opened Cornell Behavioral Health Pavilion.

With the opening of Sarasota Memorial Hospital-Venice in fall 2021, we're able to provide south Sarasota County residents convenient access to the same level of care and 5-Star physicians, staff and systems available at our SMH-Sarasota Campus. SMH-Venice features 178 private rooms, a 28-room Emergency Care Center, 8 surgical suites, 10 birthing suites and a pandemic-ready intensive care unit. The Venice campus is currently undergoing an expansion that will double the hospital's capacity when complete in 2024. 

Sarasota Memorial is powered by more than 10,000 staff and is Sarasota County’s largest employer. Over 700 members of the community contribute their time and skills as hospital volunteers; this includes the 9-member Sarasota County Public Hospital Board elected by local voters, governs Sarasota Memorial Health Care System.

Our Mission

Sarasota Memorial strives to provide healthcare services that excel in caring, quality and innovation.

Our Vision

Our community will be served by the best healthcare system in the nation. Sarasota Memorial will be the best place to be a patient, the best place to work and the best place to practice medicine. Our extraordinary people, innovative clinical technology and effective use of information systems will set us apart. We will deliver services that are safe, result in desired outcomes and are consistent with current professional knowledge.

Our Values

To create an environment that supports and rewards:

• Safety
• Caring and compassion
• Excellence and professionalism
• Teamwork and trust
• Mutual respect and recognition
• Accountable and ethical behavior