Licensed Massage Therapist

Licensed Massage Therapist To perform exceptional Massage Services to our guests. To become an expert in the spa industry. To contribute to the team environment in a positive and helpful way. Practice the business principles of tracking and planning and investment of downtime. Key Areas Performing services, developing skills and assisting others - 70% of time Business development - 10% of time Client care - 10% of time Tracking & planning - 5 % of time Sanitation - 5% of time Education/Experience/Tools Valid CA Massage License Previous salon/spa experience a plus, but not required All tools and products to perform services are provided by salon Skills/Knowledge/Ability Strong communication abilities Ability to learn tracking formulas Strive to deliver exceptional customer service Sales driven A love to show gratitude to the guests and community Proficient or willingness to learn and use your social media for business purposes Some computer skills Performing Services/Developing Skills/Assisting Others Preform all services that your license covers Develop skills that you aren't comfortable with Make retail and pre-book offerings to the guests Recommmend maintenance/homecare regimen instructions to guests Use daily travelers Step in and help co-workers as needed Use company's service standards Business Development Use social media as a way to showcase your work Network your services to recruit new guests Handout digital referral cards Cross promote with co-workers Attend all salon/spa meetings Attend all in-salon education in your department Support special events and giveback programs Client Care 1 hour of client care time weekly Wake up calls Thank you card and/or call back to all new guests High-end service call backs Reach out to missing guests Tracking and Planning Always have at least one week planned in your tracker Look up history of retail, last visit, and additional services Add up your day before and after to track growth Plan downtime Use Summit Planner Sanitation Keep your station clean at all times Remove paperwork and all items from your work area before you leave Complete daily sanitation duty Sanitize tools and equipment used before you leave every day Complete weekly sanitation Job Types: Full-time, Part-time Pay: $34,000.00 - $99,000.00 per year #J-18808-Ljbffr