Ritchie Center Event Operations Associate

Event Operation Associate

Event Operation Associates are responsible for assisting with a variety of event day operations at the Daniel L. Ritchie Center for Sports & Wellness. Associates will assist in the game operations of DU Varsity Sports, including hockey, gymnastics, volleyball, basketball, soccer, and lacrosse. Additionally, they will contribute to the successful delivery of a variety of other events, such as expos, banquets, special ceremonies, and more.

This is a non-benefited position not to exceed 1,000 hours in a calendar year.

Essential Functions

• Support the division of Athletics and Recreation with its execution of Ritchie Center event operations.
• Assist in the game operations and game day production for varsity athletics.
• Serve as a guest services member during Ritchie Center events.

Knowledge, Skills, and Abilities

• Provide excellent customer service for all Ritchie Center participants and customers.
• Recognize and respond effectively and efficiently to emergencies.
• Maintain a clean and safe environment.
• Able to work both individually and as part of a team.
• Communicate clearly and effectively to participants, customers, and coworkers.

Required Qualifications

• Current DU undergraduate or graduate student enrolled for the 2026-2027 academic year, or recent college graduate with a related degree.
• Work evenings, nights, weekends, and other non-traditional hours.

Preferred Qualifications

• Previous experience working in event operations, sports management, or customer service.
• Knowledge of NCAA athletics and familiarity with sports such as hockey, gymnastics, volleyball, basketball, soccer, and lacrosse.
• Strong interpersonal and communication skills with the ability to work effectively in a team environment.
• Ability to stay organized, multitask, and remain calm in fast-paced or high-pressure situations.
• Demonstrated reliability, punctuality, and a strong work ethic.
• Comfortable using basic technology (e.g., radios, ticketing scanners, scoreboards, or basic A/V equipment).
• CPR/First Aid certification (preferred but not required).
• Availability to work evenings, weekends, and holidays based on event schedules.

Work Schedule

Varies

Physical Activities

• Be able to stand for long periods of time.
• Be able to lift 20 pounds.

Working Environment

• This role requires a flexible schedule, including frequent evening and weekend shifts, based on event demands.
• Work is primarily conducted on-site at the Daniel L. Ritchie Center for Sports & Wellness and its surrounding facilities.
• Physical activity is required, including standing for extended periods, walking long distances, lifting up to 20 lbs, and assisting with event set-up and tear-down.
• Fast-paced, dynamic environment with exposure to large crowds, loud noise levels, and various weather conditions for outdoor events.
• Collaborative, team-oriented workplace with a strong focus on providing a positive and safe experience for all event attendees and participants.

The hourly rate for the position is $19.29.

The University of Denver offers some benefits for non-benefited employees.

Application Deadline: For consideration, please submit your application materials by 4:00 p.m. (MST) October 19, 2026.

Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Please include the following documents with your application: 1. Resume 2. Cover Letter

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran.