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Director I, Product Research

Liberty Mutual Insurance

Description Small Commercial Property Line of Business Manager**Candidates who live within 50 miles of our Boston, Portsmouth, Columbus, Plano or Seattle offices will be on-site two days per week.About the Role We are seeking a people leader to join our Small Commercial Line of Business Management team — a team that sits at the forefront of building market-leading products and driving strategic growth. In this role, you will lead a team of four while serving as the senior Property subject matter expert, owning countrywide Property analytics, product strategy, building new products, and guiding P&L performance for the line.This is a high-visibility role that blends deep technical expertise with strategic leadership. You will serve as a key driver of both profit and growth, leading cross-functional workstreams, shaping the expansion of our new BOP product into additional industries, and enabling new coverages — all with Property as your foundational area of expertise. Your insights and recommendations will directly influence senior and executive-level decision-making.What You'll DoProperty P&L & Performance ManagementGuide the Property line P&L within the Small Commercial portfolio, partnering with State teams to monitor performance, identify trends, and deliver actionable recommendations that drive profitability and growthLead moderate to highly complex analyses evaluating product and contract performance, translating findings into clear tactical and strategic recommendationsBuild new Property products, enhance and iterate on in-market Property productsServe as the primary point of contact for Property-focused analytics, including ad hoc and formal analysis of key business metricsStrategy & Product DevelopmentDrive line of business strategy by leading cross-functional initiatives supporting both new product development and the evolution of existing Property productsConsult on complex business and design challenges, including identifying and proposing enhancements to Property product offeringsMonitor competitive landscape, market trends, and industry developments to inform strategic positioningContribute directly to new product concepts and Property product strategyPeople Leadership & Cross-Functional CollaborationLead and develop a team of four, fostering a culture of curiosity, analytical rigor, and continuous growthLead cross-functional workstreams on medium to long-term, moderate to high complexity projectsBuild scalable tools and repeatable processes for use across cross-functional partners and analystsDevelop and deliver executive-level presentations to senior stakeholders, including Small Commercial leadership and the Chief Product OfficerChampion knowledge sharing through mentorship, training materials, and formal development sessionsWhat You'll BringA passion for people leadership, with a proven ability to cultivate an inclusive, engaging team environment where individuals are empowered to grow, collaborate, and do their best workBachelor's degree in Insurance, Business, Finance, Economics, Statistics, or a related quantitative field6+ years of experience in commercial insurance product management, underwriting, or strategy, with demonstrated Property line expertiseProven track record of guiding P&L outcomes for a Property or related commercial insurance lineStrong working knowledge of Small Commercial products, including Property and BOPAdvanced proficiency in Excel and PowerPointProficiency in data tools such as SAS, SQL, Snowflake, and/or Power BIExceptional planning, analytical, communication, and decision-making skills with the ability to lead and inspire others Qualifications Master's degree or equivalent in mathematics, economics, statistics, or other quantitative field. Masters, PhD, or equivalent helpful given quantitative work they are leading. Minimum of 7, typically 10 years or more relevant work experience. Expert skills in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem). Must have exceptional planning, analytical, decision-making, communication, and project management skills. Expert knowledge of data sources, tools, and the business (lines, systems, pricing plans), predictive modeling, and code (e.g., SQL). Significant understanding of competitors' pricing strategies and relationship to our own. Industry knowledge developed from internal meetings, news alerts, project-specific work, and proactive research into competitor strategies. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance NoticesCaliforniaLos Angeles IncorporatedLos Angeles UnincorporatedPhiladelphiaSan FranciscoJob SummaryID: 2026-76606Position Type: Full-TimeMinimum Salary: USD $120,000.00/Yr.Maximum Salary: USD $225,000.00/Yr.Typical Starting Salary: $142,800 - $177,000Flexible Time Off Annual Accrual - days: 20Application Deadline: 08/07/2026

Vacancy posted 10 hours ago
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