Customer Engagement Specialist

Full-time

Ideal Software System Inc

Ideal Software Systems, an innovator in business management systems for 40 years, is looking for an energetic, organized and self-starting Customer Engagement Specialist to assist our team. The candidate will work with all departments to assist in providing high level of customer service.

What a Customer Engagement Specialist Does:

Promptly and professionally respond to and maintain communication with prospective clients through phone and email communication
Assist with the organization of trade shows and sales events ensuring events run smoothly
Demonstrate a commitment to professional development by learning our industry, products and process to articulate our value proposition
Assist the members of the sales and other departments as requested
Other duties as assigned

What You’ll Need:

Two or more years of experience in direct customer engagement.
Minimum of a High School diploma (GED) and show a steady work history highlighting accomplishments. College Degree Preferred and relevant experience can be substituted for education.
Strong Computer Skills especially Word/ Excel and database management
Strong time management, organization and decision-making skills
Knowledge of the Rent to Own industry a plus

Ideal is a progressive technology company with a legacy of providing quality integrated hardware and software systems and support to the amusement, family entertainment and financial markets. Ideal’s rapidly growing client base, aggressive product development path and dynamic work environment provide an exciting opportunity for talented individuals looking for career growth and significant advancement opportunities.

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Vacancy posted 22 days ago

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