Operations Manager

Leadership Role in Packaging IndustryMy client is a market leader in the packaging manufacturing industry.Job DescriptionPartner closely with Management, HQ, and Sales to drive seamless execution of operational and commercial activities. Ensure full compliance with U.S. regulations (tax, employment) and alignment with group reporting standards. Oversee financial coordination with HQ and external partners, including budgeting, expense control, and procurement. Lead end-to-end order management, ensuring accuracy, compliance, and on-time delivery, including documentation processes (contracts, invoicing, shipping documentation). Monitor and manage customer financial exposure (credit control, reconciliations, collections support) and enhance sales workflows and reporting accuracy to support business decisions. Act as the escalation point for complex client issues, ensuring swift and effective resolution. Coordinate commercial support and marketing activities, including sample materials and sales initiatives. Support HR operations, including payroll coordination and internal communications. Contribute to cross-functional projects and strategic initiatives led by VP or HR.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Successful Applicant4-6 years of experience in operations, supply chain, or logistics for a global company. 3PL experience (contracts, negotiation, onboarding, etc). Import/export experience (customs compliance, documentation, freight, etc). Procurement and order management. Financial acumen for payroll and invoicing. Must be proficient in MS Office Suite. Preferred to have WMS / IMS / or ERP skills.What's on OfferCompetitive annual salary between $72000 and $85000. Bonus eligible. Health insurance. PTO. Hybrid work schedule. Career advancement opportunities.Job summarySector: Engineering & ManufacturingSub Sector: Operations ManagementIndustry: Industrial / ManufacturingWhere: RaleighContract Type: Permanent