Maintenance Operations Manager

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Maintenance Operations Manager - JLL

What this job involves - The Maintenance Operations Manager leads a multidisciplinary team responsible for equipment calibration programs, Computer-Aided Design (CAD) services, and comprehensive planning and scheduling operations. This role ensures technical accuracy, operational efficiency, and seamless coordination across operations while maintaining compliance with industry standards and organizational objectives. The role is responsible for ensuring the quality execution of preventative maintenance programs by conducting routine auditing of PMs and corrective work. The Technical Operations Manager works with cross-functional teams to optimize performance, meet business needs and regulatory compliance.

What your day-to-day will look like:

• Strategic Leadership & Team ManagementPartner with maintenance leadership to align on standards, manage Planning & Scheduling, CMMS, CAD, and Calibration teams, and drive continuous improvement through data analytics and best practice sharing across facilities.

• Maintenance Program ExecutionOversee preventative maintenance program compliance, conduct daily planning meetings, perform routine audits of PM and corrective work, and ensure quality execution while managing backlogs and schedule conflicts.

• Equipment Reliability & Root Cause AnalysisSupport operational event and equipment failure investigations using RCA, RCM, FMEA, and CAPA methodologies to identify root causes, prescribe corrective actions, and monitor effectiveness.

• Technical Documentation & StandardsDirect CAD team in producing accurate technical drawings and schematics, establish standards for deliverables and version control, and coordinate with cross-functional teams to translate concepts into technical documentation.

• Calibration & Quality ControlOversee all equipment calibration activities to ensure regulatory compliance and manufacturer specifications, implement continuous improvement initiatives, and establish quality control processes for all outputs.

• Safety Culture & ComplianceDrive safety culture across site including contractors and visitors, ensure compliance with ISO9001, FDA regulations, GxP principles, and all regulatory laws, and proactively identify and remediate safety hazards.

• Performance Monitoring & ReportingDevelop and maintain KPIs including PM schedule compliance, budget compliance, equipment availability, MTBF, and production performance, providing regular status reporting to senior leadership and stakeholders.

• Commissioning & Project SupportSupport commissioning activities for upgrades, renovations, and construction projects including PM job plans, maintainability reviews, critical spares identification, and documentation development.

• Training & Workforce DevelopmentChampion development and sustainment of skills matrix for maintenance teams, evaluate and coach technicians, provide hands-on instruction in maintenance procedures, safety protocols, and troubleshooting techniques.

• Cross-Functional CollaborationPartner with operations, engineering, facilities, and project management teams to support organizational objectives, share knowledge, document procedures, and promote best practices to improve system reliability organization-wide.

Required Qualifications:

• Bachelor degree or 7+ years of maintenance experience with 3+ years' in a supervisor or manager role.

• 5+ years of experience in Calibration, CAD operations, or planning/scheduling roles

• Comprehensive knowledge of engineering principles applied to design, operation and maintenance of building structures and mechanical and electrical equipment for buildings.

• Has an excellent working knowledge of the facilities maintenance subject area, knowledge of the workforce and supplier capabilities as well as an awareness of progressive developments within the industry.

• Knowledge of industry-specific compliance requirements

• Knowledge of CAD platforms (AutoCAD, Revit, MicroStation, or similar)

Preferred Qualifications:

• Calibration certification (ASQ, CQT, CCT, or similar)

• Prior experience working in a life sciences Bio-Pharma environment

• Understanding of metrology-specific compliance requirements

Location : East Syracuse, NY

Physical Work Requirements and Work Conditions

• Work Schedule: Monday - Friday, 7:15 AM - 4 PM (inclusive of on-call for support when needed)

• Ability to work extended periods on a computer.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.