Patient Care Technician

Grand Rapids, MI

Full time

JR103165

Cost Center

Scheduled Weekly Hours

0

Work Shift

First Second Third Shift (United States of America)

Shift & Status

Who Are We?

We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.

Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers.

We are passionate about serving and are honored to be a part of this incredible work.

We are seeking a compassionate and reliable Psychiatric Technician to support individuals with mental illness and/or developmental delays in Hospital and Residential settings. This role plays a key part in maintaining a safe, recovery‑focused, and person‑centered environment.

Psychiatric Technician Key Responsibilities:

• Provide physical and emotional support to people served in individual and group settings

• Support safety management, crisis intervention, and de‑escalation

• Assist with activities of daily living (personal care, hygiene, dressing, etc.)

• Document progress notes, medication administration (as trained), and incident reports

• Support treatment plans, programming, and community activities

• Maintain a clean, safe, and therapeutic environment

• Role‑model professionalism, compassion, and Pine Rest’s mission and values

Psychiatric Technician Qualifications:

• Minimum of six months post‑high school education in behavioral sciences or related field preferred

• CNA certification or 1–2 years of college preferred

• Ability to work with individuals with complex behavioral and mental health needs

• Strong communication, teamwork, and problem‑solving skills

• Valid Michigan driver’s license may be required

Psychiatric Technician Additional Details:

• Pay based on education and experience

• Non‑Exempt (hourly) position

• Physically active role requiring bending, lifting, standing, and crisis response

• Competitive benefits package

Pre-Employment Requirements

Employment is contingent upon successful completion of a background check, education verification, and drug screen.

Equal Opportunity EmployerPine Rest is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic. We are committed to fostering a diverse, equitable, and inclusive workplace.

#IND456

The equivalent base pay range for this position is $15.57 - $21.79. Your interview and offer letter will specify whether the role is hourly or salaried. Please note that this range does not include potential shift differentials, incentives, or bonuses, which may be part of the total compensation package. Final base pay will be determined based on location, experience, education, certifications, and FTE status.

Evidence-Based Hiring

At Pine Rest, we believe in nurturing our employees as holistic beings, understanding their unique strengths and potential to contribute to our team. Our commitment to evidence-based hiring practices ensures an equitable process and that we find the right fit for both our candidates and our organization.

Why Assessments Matter

As part of our comprehensive hiring process, we invite candidates to complete a series of assessments designed to provide valuable insights into their work preferences, personality traits, and cognitive abilities. These assessments are not just a crucial step in our screening process but also an opportunity for candidates to gain a deeper understanding of themselves.

Our Assessments

• Personality Traits: 120 questions, approximately 20 minutes

• Career Interests: 90 questions, approximately 15 minutes

• Thinking Skills: 39 questions, approximately 20 minutes

These assessments help us create a holistic profile of our candidates, allowing us to match their unique qualities with the right roles within our organization. This approach not only benefits us but also empowers candidates with self-knowledge that can be pivotal in their career journeys.

The Benefit to You

We value the time and effort you invest in completing these assessments. In return, you will receive:

• Personalized JOFI Job Fit Summary: Gain insights into how your strengths align with potential roles at Pine Rest.

• Exclusive Access to CareerNavigation.org: Use this resource to plan and navigate your career development now and in the future.

Our assessments are designed to be user-friendly and can be completed on a computer, tablet, or mobile phone at your convenience. If access to technology is an issue, we invite you to visit our Human Resources department to complete the assessments.

Committed to Your Success

At Pine Rest, we are committed to creating a supportive and fulfilling work environment. Our evidence-based hiring practices reflect our dedication to finding and nurturing the best talent. Join us and discover how we can grow together !

Apply Today

Experience a hiring process that cares about you as a whole person ! Apply today and take the first step towards a rewarding career with Pine Rest.