Food & Beverage Manager

Job Description

About CORE:

At CORE: we curate a global community of unlike-minded individuals united by their courage to defy definitions. Our members and Partners are relentlessly curious world builders, change makers, visionaries, leaders, and agents of transformation, who come from a range of thirteen distinct industries. As a community, we are committed to our collective performance, powered by dynamic engagement and exchange.

Position Summary:

The F&B Manager will work closely with the F&B Director in executing day-to-day FOH operations and creating memorable dining experiences for our members and guests. The F&B Manager will support in leading and developing staff, guest satisfaction and quality of service, achieving financial targets, and overseeing the overall operations in accordance with the company's standards.

The Specifics:

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• Supervise the day-to-day functioning of all Restaurant staff and operations
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• Help execute events and F&B service throughout CORE:
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• Ensure staff is trained on quality service with a high-level focus on body language, eye contact, and proper verbiage
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• Look to enhance the Member experience by continuous attention to our Member preferences
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• Assist in staff scheduling
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• Assist in ordering bar products - liquor, beer, wine, and consumables
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• Perform a weekly inventory of Liquor and Wine and monthly full beverage inventory
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• Assist in researching and conducting comprehensive beverage training for FOH staff
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• Exercise quality control for both Services and Food and Beverage
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• Support our CORE: Partners through appropriate management and supervision to include scheduling, assigning, and directing work; appraising performance, rewarding and counseling Partners; addressing concerns and resolving issues
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• Resolve Member and guest complaints as appropriate to maintain a high level of customer satisfaction and quality
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• Implement procedures to increase member satisfaction
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• Coordinate food and beverage operations with other departments to ensure efficient member service
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• Performing daily walk-through of all areas of the establishment to ensure full compliance with brand and company standards
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Ideal Attributes:

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• Relentless curiosity
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• Resourcefulness
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• Resilience
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Experience and Qualifications:

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• 2+ years of management and supervisory experience in a restaurant, and hotel experience is preferred
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• Strong background in fine dining and knowledge of service standards
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• Extensive knowledge of food, wine, and beverages
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• Excellent verbal and written communication skills
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• Ability to remain calm under pressure and resolve guest conflict; strong customer service skills
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• Experience in hiring, training, scheduling, and leadership best practices
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• Strong interpersonal, leadership and team building skills
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• Knowledge of Aloha or similar POS system
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• Must have open availability; able to work nights, weekends, and holidays when needed
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