Senior AI Customer Data Platform (CDP) Engineer

Role: Senior AI Customer Data Platform (CDP) Engineer

Location: Irving TX / Jacksonville FL/ Tampa FL / New York City NY

Experience: 8 Years

Duration: Full time or 6 Month C2H position.

Salary 150-160k Base QPLC

Bill Rate - $80/hr

Domain : Banking & Financial Services (Preferred)

Job Summary

• We are seeking a Senior AI Customer Data Platform (CDP) Engineer with strong expertise in Customer Data Platforms Generative AI and Data-Driven Personalization.
• The ideal candidate will design and build AI-powered customer engagement solutions leveraging customer 360 data LLMs RAG AI Agents and enterprise data platforms to support banking and financial services use cases.

Key Responsibilities

• Design and implement AI-powered solutions using Customer Data Platforms (CDP) and Generative AI.
• Build customer intelligence personalization and customer 360 solutions.
• Develop AI chatbots virtual assistants and customer service automation platforms.
• Integrate LLMs with customer data CRM systems marketing platforms and enterprise applications.
• Build RAG applications leveraging customer knowledge repositories and structured/unstructured data.
• Develop APIs and AI services using Python.
• Implement data ingestion identity resolution customer segmentation and activation use cases.
• Eligible to workimize prompts model performance and AI response quality.
• Collaborate with business product data and architecture teams to deliver AI-driven outcomes.
• Ensure compliance with data privacy governance and Responsible AI standards.

Core Skills (Must Have)

• AI Customer Data Platform
• Customer Data Platforms (CDP)
• Customer 360 Architecture
• Customer Identity Resolution
• Customer Segmentation
• Data Activation & Personalization
• CRM Integration (Salesforce preferred)

Generative AI

• Azure OpenAI / OpenAI APIs
• LLMs (GPT Claude Gemini Llama)
• Prompt Engineering
• RAG Architecture
• LanEligible to workhain / LlamaIndex
• AI Agents / Agentic AI

Data & Integration

• Customer Data Modeling
• Data Pipelines & ETL
• SQL
• REST APIs
• Data Governance
• Development
• Python (Mandatory)
• FastAPI / Flask
• Microservices
• Cloud & DevOps
• Azure or Eligible to workP
• Git / GitHub
• Docker
• CI/CD

Preferred Skills

• Banking & Financial Services domain experience.
• Experience with customer onboarding servicing fraud marketing or personalization platforms.
• Knowledge of MLOps and AI Governance.
• Experience integrating AI with Salesforce Data Cloud Adobe Experience Platform Tealium Segment or similar CDP platforms.
• Exposure to GitHub Copilot and AI-assisted development.

Nice-to-Have

• LangGraph
• Semantic Kernel
• Hugging Face
• Azure AI Foundry
• Pinecone / Chroma / FAISS
• Knowledge Graphs
• MCP (Model Context Protocol)

Experience Expectations

• 8 years of software engineering data engineering or AI solution development experience.
• 2 years of hands-on experience with Generative AI and LLM applications.
• Experience implementing Customer 360 or CDP solutions.
• Hands-on experience integrating customer data with AI/ML models.
• Experience building at least one production-grade AI or RAG application.
• Strong understanding of customer data privacy security and regulatory requirements.

Disclaimer : Diverse Lynx LLC is an Equal Opportunity Employer. All applicants and employees are evaluated without discrimination based solely on their qualifications ability competence and performance. This email and its attachments may contain confidential or proprietary information and is intended only for the recipient(s). If you received this message in error please disregard it and notify the sender. If you no longer wish to receive our communications you may at any time.
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Required Experience:

Senior IC