Field Service Technician - REMOTE, USA

Position Title: Field Service Engineer / Automation Technician
Location: Travel-Based Role (Up to 75% Travel)
Compensation: $25-$50/hour DOE
Industry: Automation, Robotics, Packaging Systems, Industrial Manufacturing, Field Service / Automation Support

Why This Role Stands Out
• Work hands-on with advanced robotics, PLCs, and high-speed automation systems used in real manufacturing environments.
• High-impact field role supporting installation, startup, troubleshooting, and optimization of cutting-edge packaging and robotic systems.
• Significant travel and variety-no two projects, customer sites, or days are the same.
• Strong career growth opportunities into Controls Engineer, Automation Specialist, or advanced technical leadership roles.

About the Company
This organization is a global leader in end-of-line automation and advanced packaging solutions with over 50 years of innovation in the automation industry.
The company designs and delivers robotic palletizers, case packers, conveyor systems, and high-performance automation technologies used across food & beverage, pharmaceutical, personal care, and consumer goods manufacturing environments.

Key Responsibilities
• Travel to customer sites to install, commission, start up, and debug packaging automation and robotic systems.
• Own projects from installation through final customer sign-off while serving as the on-site technical expert.
• Diagnose and resolve electrical, mechanical, controls, and programming issues in real time to minimize downtime and optimize system performance.
• Work with PLCs, HMIs, automation controls, and robotics systems (FANUC experience preferred).
• Train customer teams on equipment operation, troubleshooting, maintenance, and best practices.
• Collaborate closely with engineering teams to resolve technical challenges and improve system performance and reliability.
• Serve as the bridge between customers and engineering while maintaining strong customer relationships and communication throughout projects.

Qualifications
• 3+ years of experience in field service, industrial maintenance, automation, controls, or related technical environments.
• Strong troubleshooting and diagnostic abilities across electrical, mechanical, and automation systems.
• Experience working with PLCs (ladder logic), HMIs, and industrial automation controls.
• Ability to work independently in travel-based field environments while maintaining strong accountability and organization.
• Strong communication and customer-facing skills with the ability to represent the company professionally on-site.
• Comfortable with extensive travel and working in manufacturing and industrial facility environments.

Preferred Qualifications
• Experience with FANUC robotics and robotic automation systems.
• Background supporting packaging automation, conveyor systems, or manufacturing equipment.
• Experience commissioning or troubleshooting high-speed automated production systems.

Compensation & Benefits
• Base Salary: $25-$50/hour DOE.
• On-Target Earnings (OTE) / Bonus Structure: Hourly role with overtime potential based on travel and project demands.
• Benefits: Medical, dental, and vision insurance; 401(k) with company match; flexible scheduling options.
• Additional Perks: High autonomy and independence, exposure to advanced automation technologies, strong technical growth opportunities, and clear advancement paths into Controls Engineer or Automation Specialist roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or veteran's status.

Applicants with a disability or a disabled veteran may request a reasonable accommodation if he/she is unable or limited in his/her ability to access job openings or apply for a job on our website as a result of his/her disability. The applicant may request reasonable accommodations by contacting us at View phone number on click.appcast.io.