Admissions Counselor - Admissions - Welcome Center Services

Position Summary Scheduled Hours: 37.5 This position provides initial information about WashU and counseling support for prospective students and families related to WashU admissions, financial assistance, and the enrollment process. Primary Duties & Responsibilities Conduct on‑campus information sessions for prospective students and families. Support visit experience by supervising and managing day‑to‑day tasks of student staff serving in the assigned area. Conduct interviews and family meetings with prospective students. Work with Visit Experience Coordinators to deliver special group visit and special programs on campus. Support the recruitment and selection efforts of the department. May work at the direction of the Digital Marketing and Communications Strategist to produce and maintain content for official and related departmental social media accounts. Perform other duties as assigned. Working Conditions Normal office environment. Attendance at on‑campus events (events may occur during normal business hours or in evenings and weekends). Ability to work overtime. Occasional travel to off‑campus events may be required (less than 10% of time). Work outside normal business hours is necessary throughout the year. Must assist with logistical tasks, including transporting materials to events. Physical Effort Ability to staff welcome kiosks for long periods of time, proactively approaching visitors and serving them immediately upon arrival; much of the time is spent standing. Ability to lift/move items up to 20 lbs. Equipment Office equipment. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Work Experience: Relevant Experience (4 Years). Driver's license is not required for this position. Preferred Qualifications Familiarity and/or experience with specialized computer programs, such as CRM technology, is helpful. Basic understanding of the function of the Undergraduate Admissions office is ideal. Bachelor's degree. Attendance Management, Communication, Confidentiality, Customer Relationship Management (CRM) System, Data Capturing, Department Administration, Detail‑Oriented, Fast‑Paced Environments, Group Presentations, Interpersonal Interactions, Microsoft Office, Recordkeeping, Second Language, Social Media Platform, Teamwork, Technology Platforms, Working Independently, Workload Prioritization, Writing. Grade & Salary Grade: G07-H. Salary Range: $19.29 - $29.91 per hour. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U‑Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more. Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. #J-18808-Ljbffr