Automotive Service Advisor

Benefits 401(k) 401(k) matching Employee discounts Paid time off At Midas / Speedee Walnut Creek, we are a leader in selling and repairing Brakes, Maintenance, Oil Change, Tires and more. You can think of us as "The one stop shop dealer alternative". Benefits offered Paid holidays 401k Sick Leave Employee discounts Job Description Help promote the Midas name and services, analyze vehicle service needs, effectively communicate those needs to the customer; and ensure that quality services are performed on the vehicle in a timely yet thorough manner. They also ensure the shop maintains a high professional image. Specific Responsibilities Meet and greet Customers. Write estimates, and suggest services to the customer. Superior ability to positively relate and communicate with customers, including outstanding telephone skills. Some mathematical skills are necessary for creation of estimates and billing. Ability to make fair and honest recommendations to customers of needed repairs and potential problem areas. Additional responsibilities You will check vehicle maintenance records; examining service schedules. Write estimates for parts and labor, review suggested services with customers. Sell Maintenance, Brakes, Tires, Alignments and more. We are full service shop. Build a great rapport and relationship with customers so they continually return for their service needs. Oversee work done by tech by reviewing inspection forms and tech notes for suggested services. We are a destination for Tires, Brakes, Oil Change and all the maintenance and repair. If you have worked at Big O Tires, Wheel Works, Firestone, Pep Boys, Sears Auto, Goodyear or other tire outlet, that is a plus. Automotive Service Writer Advisor Skills and Qualifications Estimating, Product Knowledge, Customer Service, Problem Solving. All Candidates High School Diploma or equivalent (preferred) Must have Clean and Valid driver's license in good standing Candidates must have good communication skills and can work well with others and must be punctual and reliable, self‑motivated, focused on quality, willing and able to work hard and efficiently. Job Type: Full‑time Experience Service writing: 2 years (Preferred) License CA driver license (Preferred) Equal Opportunity Employer and Drug Free Workplace Paid Training Yes Management Store Manager Assistant Manager Job Type: Full‑time Pay: $35,000.00 - $60,000.00 per year Benefits 401(k) 401(k) matching Employee discount Paid time off Schedule 8 hour shift Experience automotive: 1 year (Preferred) Sales: 1 year (Preferred) auto, automotive mechanic, mechanics, tech, technician, journeyman, jobber, R&R, master, experienced, service writer, service advisor #J-18808-Ljbffr