Host/Hostess

Join us at Illini Country Club, a prestigious, family-oriented, and welcoming community that provides an exceptional environment for members and guests. Our commitment to outstanding service and excellence creates an unforgettable experience for everyone who visits.

We are seeking a dynamic and personable Host/Hostess to join our team. As a key representative of our country club, you will be responsible for providing a warm and welcoming environment for our members and their guests. Your primary goal is to ensure an exceptional hospitality experience by managing the entrance and dining areas with graciousness and poise.

The key responsibilities of a Host/Hostess on our team are to:

• Greet and welcome members and guests upon arrival with a friendly and professional demeanor.
• Manage reservations efficiently and coordinate seating arrangements to ensure a smooth flow of service.
• Assist in creating a pleasant dining environment by maintaining cleanliness and organization in the reception and entry areas.
• Provide information to members and guests about club facilities, events, and activities.
• Address any immediate concerns or special requests from members and guests, ensuring their comfort and satisfaction.
• Collaborate with dining and event staff to facilitate seamless service during peak dining hours and special events.
• Handle incoming phone calls and respond to inquiries promptly and courteously.
• Maintain an up-to-date knowledge of menu offerings, club events, and promotional activities.
• Contribute to a positive team environment by assisting colleagues as needed.

A successful candidate will:

• Possess a genuine passion for delivering exceptional service to members and guests .
• Have prior experience in a customer service, host/hostess, or hospitality role (preferred but not required).
• Exhibit excellent communication and interpersonal skills.
• Demonstrate strong organizational abilities and attention to detail.
• Remain calm and composed under pressure.
• Display proficiency in reservation and point-of-sale systems (preferred) or possess the ability to quickly learn new computer skills.
• Be able to stand, walk, reach, bend, etc. for extended periods of time.
• Be able to lift up to 25 pounds.
• Be available to work a flexible schedule, including holidays and weekends.

We offer:

• A competitive hourly wage.
• Opportunities for growth and professional development.
• A supportive and engaging work environment.
• Time off under the Paid Leave for All Workers Act.
• Insurance benefits, 401(k), and paid time off for employees who meet eligibility requirements.

This is a nonexempt position and will be paid on an hourly basis.

Join our team and enjoy being part of an exclusive setting where you can showcase your hospitality skills while building rewarding relationships with our valued members. If you have a passion for creating memorable experiences, enjoy making others feel welcome, and thrive in an upscale environment, this could be the job for you. We invite you to apply today to join our club community!