Supervisor, Warranty Parts Center

Responsible for supervising and coordinating all Warranty Parts Center (WPC) warehouse and lab activities. Responsible for overall day-to-day warranty part center warehouse and lab operations. Principal Duties & Responsibilities Percent of time spent on each activity: 35% – Oversees daily operations of WPC warehouse and test lab, including scheduling and assigning of work, responding to work requests from Quality Assurance (QA) engineers, and handling of US-SA related testing issues. 30% – Executes various test programs developed by the QA engineers, including vehicle performance evaluations, vehicle modifications, reliability tests, failure duplication tests, NVH tests, component validation or durability tests, or any other US-SA requested tests. 10% – Trains all reporting WPC personnel on Isuzu policies and procedures. Verifies all applicable test methods and procedures are being followed with quality results. 5% – Performs administrative duties such as policy enforcement, record keeping, purchase requests, and input for department budgeting. 5% – Assists Field QA manager with prioritization and scheduling of required testing activities. 5% – Responsible for management of timecard control for all reporting personnel. 5% – Reviews and reports status of test schedules and results at departmental meetings. 5% – Assists Field QA manager with human resources and employee performance issues. 5% – Performs miscellaneous job-related duties as assigned. Qualifications Reports to: Manager, Field Quality Assurance Direct reports: WPC contract staff Education, Experience & Training Associate’s degree in automotive related field or equivalent related experience ASE certification preferred Minimum five years of experience in automotive testing and development Previous supervisory/lead experience preferred Knowledge Extensive knowledge of basic principles to fabricate, machine, and assemble automotive parts Extensive knowledge of machining, including use of lathes, mills, 3D printers, and welding equipment Extensive knowledge of automotive mechanics Extensive knowledge of instrumentation (e.g. strain gauges, thermocouples, pressure transducers, etc.) Knowledge of automotive scan tools - IDSS preferred Knowledge of INCA and LabVIEW instrumentation and data collection systems Knowledge of HAZMAT and OSHA requirements for shop environments Skills & Abilities Proficient PC skills in Microsoft Office applications (Outlook, Excel, Word, PowerPoint) Excellent written and verbal communication skills Excellent organizational and administrative skills Strong supervisory and leadership skills Strong problem-solving skills Strong vehicle and component evaluation skills Good driving record and ability to obtain and maintain DOT medical certification Physical Standards The employee must be able to access, enter, and retrieve data using a computer. Requires frequent lifting of approximately 25-60 lbs. and heavy lifting on rare occasions. Frequent bending, reaching, crouching, kneeling, pushing/pulling, standing, and walking are necessary in the performance of job duties as well as working in hot/cold weather extremes. Exposure to dust, dirt, heat, cold, fumes, and noise. Must be available to participate in occasional travel/weekend work. Pay Scale The pay scale for this position is between $87,448 and $111,496. The actual compensation will be determined based on experience and other factors permitted by law. Exceptional Perks That Go Beyond the Basics Join a workplace that invests in your well-being—mind, body, and future: Comprehensive Health Coverage Medical, dental, vision, and fertility benefits to support you through every stage of life Fertility & Family-Building Support through WIN Fertility: Includes Adoption & Surrogacy Benefits, WINMaternity, and PowerPause, offering up to $25,000 in lifetime benefits for fertility-related services such as IVF, IUI, and preconception support Generous Time Off Enjoy a healthy work-life balance with paid vacation, 15 paid holidays annually, sick leave, parental leave, and MTO (Miscellaneous Time Off) for volunteering or a compelling personal need Smart Retirement Planning Build long-term financial security with a 401(k) plan featuring a company match and an additional Annual Retirement Contribution (ARC) Peace of Mind Company-paid Basic Life and AD&D Insurance, as well as Travel Insurance, so you're covered wherever life takes you Wellness Program Access a variety of tools and resources designed to support your physical and mental well-being Tuition Reimbursement Pursue continued education with financial support for job-related coursework, degree programs, and professional growth Exclusive Employee Discounts Save on insurance, travel, entertainment, car purchases/rentals, retail purchases, and more #J-18808-Ljbffr