Front Desk Associate

Job Description Job Description Front Desk Associate – Full Time
We are seeking a dependable, professional, and customer-focused Front Desk Associate to join our hospitality team in Greensboro, NC. The ideal candidate will possess excellent communication skills, strong multitasking abilities, and a commitment to providing exceptional guest service in a fast-paced hotel environment.
Responsibilities:
Greet and assist guests in a courteous and professional manner
Perform guest check-ins and check-outs efficiently
Answer phone calls and respond to guest inquiries promptly
Handle reservations, room assignments, and payment processing
Maintain accurate guest records and daily reports
Resolve guest concerns and ensure overall guest satisfaction
Coordinate with housekeeping and maintenance departments regarding room status and guest requests
Monitor lobby and front desk areas to maintain a clean and welcoming environment
Follow hotel policies, procedures, and safety standards
Qualifications:
Previous hotel or customer service experience preferred
Strong communication and interpersonal skills
Basic computer knowledge and ability to learn hotel management software
Ability to work flexible shifts, including weekends and holidays
Professional appearance and positive attitude
Reliable transportation and strong attendance record
Benefits:
Competitive pay
Flexible scheduling
Opportunity for growth within the company
Supportive team environment
We are looking for individuals who are motivated, reliable, and passionate about hospitality and guest satisfaction.
Apply today to become part of our team.

Job opening for multiple locations:
120 E Seneca Rd, Greensboro
110 E Seneca Rd, Greensboro
6452 Burnt Poplar Rd, Greensboro
1118 Summit Ave., Greensboro
Company Description KHG Properties is a hospitality management company dedicated to maintaining clean, comfortable, and welcoming accommodations for every guest. We value teamwork, reliability, professionalism, and strong work ethic while providing a supportive environment for employees to grow within our properties. Company Description KHG Properties is a hospitality management company dedicated to maintaining clean, comfortable, and welcoming accommodations for every guest. We value teamwork, reliability, professionalism, and strong work ethic while providing a supportive environment for employees to grow within our properties.