Spa Associate
$17 - $19 per hourHand & Stone Massage and Facial Spa
Spa Associate (Front Desk Staff)
We're a peaceful, client-focused day spa offering massage and facial services in a serene, upscale environment. Our team is passionate about wellness, professionalism, and creating a space where guests feel truly cared for. As a Spa Associate, you'll be the welcoming face of our spa and a key part of delivering exceptional guest experiences.
Competitive salary, employee discounts, flexible schedule
Location: Hand & Stone Massage and Facial Spa in Boulder, CO
Job Type: Part-Time
Hourly + service discounts + performance bonuses
Greet clients warmly and professionally
Manage phone calls, emails, and online bookings
Schedule appointments to optimize therapist availability
Handle check-ins, check-outs, and payment processing
Maintain a clean, organized front desk and lobby area
Educate guests on services, products, and spa policies
Upsell retail products, spa packages, gift cards
Meet sales goals for memberships, upgrades, gift cards, and promotions
Resolve client concerns with empathy and professionalism
Support daily operations and team communication
Experience in customer service or front desk roles (spa/wellness preferred)
Strong communication and multitasking skills
Competence in Google Workspace and Microsoft Office
Comfort with scheduling software and basic tech tools
Calm, professional demeanor in a fast-paced environment
Passion for wellness, beauty, and client care
Availability for Tuesday (9am-4pm OR 12pm-8pm needed)/Thursday, possible evenings, and weekends (AM and PM)
Service and retail discounts
Performance bonuses based on membership sales
Supportive, team-oriented culture
Ongoing training and growth opportunities
Having a high school diploma or equivalent is required
Must be 18 years old or older
Must be exceptionally organized and have great attention to detail
Must be a strong team player with the ability to work independently with minimal supervision
Ready to bring calm, care, and confidence to every guest experience? Apply today and become part of a spa team that values professionalism, warmth, and wellness. Compensation: $17.00 - $19.00 per hour
$17 - $19 per hour
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