Patient Care Technician

Summary

Job Description:

Patient Care Tech

Cardiac Surgery

New Albany, Indiana

First Shift/Full Time

The Patient Care Technician will be responsible for the examination and treatment of activities under the direct supervision of the physician.

Duties include but not limited to the following: obtaining patient medical history information, expediting patient flow, rooming patients, stocking clinic with supplies, navigating electronic health record system (EPIC), scheduling and following-up with appointments and checking for prior authorizations and scheduling tests, procedures and consultations.

The PCT will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and will uphold Baptist's mission and core values that drive service excellence.

Essential Duties and Responsibilities:

• Manages the coordination and flow of patients throughout the patients visit to create an exceptional patient experience.
• Proactively check the provider's schedule and review information within the patient record to ensure that all required information is available prior to their visit.
• Proactively obtains any missing information from the patient to ensure that medical records are accurate and up to date, which helps to ensure better care is being provided.
• Upon arrival, captures patient's vital signs, past medical, social and family history, medication usage and preferred pharmacy information.
• Ensures compliance with all state and federal regulatory requirements including HIPAA/OSHA compliance.

Minimum Requirements:

• High School Diploma or equivalent.
• Basic computer skills, specifically with navigating within databases containing highly confidential information.
• Basic Life Support and other advanced training as appropriate.

Patient Care Tech, Patient Care, Administrative, Front Desk