Room Attendant
Lake Austin Spa Resort
Job Title
Room Attendant
Job Description
Purpose: Room attendants are responsible for cleaning and properly preparing guest room, spa and public areas, ensuring the highest standards of quality for our guests. This position is also responsible for reporting any maintenance deficiencies and handling guest requests or complaints in a professional and courteous manner.
Essential Functions
Keep the guest rooms clean and tidy
Restock guest room supplies and amenities.
Maintain eye contact when addressing external and internal guests.
Accommodate guests' questions and concerns professionally and courteously.
Develop the ability to work without constant direct supervision and remain at assigned post for extended periods
Maintain a positive attitude and contribute toward a quality work environment
Regularly attend, participate in, and support training and staff meetings
Communicate to management any occurrences involving staff or guests in the hotel that require attention
Comply with LASR attendance policy.
Additional Responsibilities
In addition to performing the essential functions, this position may be required to perform additional functions according to the needs of the spa and as assigned by the supervisor. These responsibilities may include but are not limited to the following:
Assisting the laundry staff
Reports and documents any observed safety hazards and engineering issues
Knowledge, Skills, and Abilities
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that they can perform the job functions, with or without reasonable accommodation, using some other combination of skills and abilities.
About Lake Austin Spa Resort
Nestled along the shores of scenic Lake Austin in the beautiful Texas Hill Country, Lake Austin Spa Resort offers guests the sanctuary of an award-winning spa and the warmth of a best friend's lake house.
Lake Austin Spa Resort offers all-inclusive vacation packages, which include accommodations in one of 40 charming lakeside guest rooms across 12 landscaped grounds, three gourmet meals daily, indoor and outdoor fitness activities and classes, and a selection of more than 100 spa and body treatments in the 25,000-square foot spa.
What makes Lake Austin Spa Resort an incredible, rewarding place to work? It's the talented team, community, tranquil surroundings, and, most importantly, the ability to care for and provide exceptional service to our guests.
What We Believe
- Shared accountability
- Humility and kindness
- Creative problem solving
- Collaboration & community
- Do well and do good
Benefits
- Wellness Classes
- Growth Opportunities
- Employee Discounts
- Employee Recognition
- Complimentary Classes
- Health, Dental, Vision & 401k
Lake Austin Spa Resort offers competitive compensation and benefits, including employee work incentives!
We are located on S Quinlan Rd, approximately 10 min into the Steiner Ranch neighborhood.
Lake Austin Spa Resort is an EOE/M/F/D/V and eVerify Employer.
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