Sales Enablement Manager

Ready to be a Titan? The Mission The Enablement Manager for Solutions Engineering (SE) is responsible for building a world‑class \"Dream Team\" of high performers. You will architect programs that empower SEs to live out the mantra: “To guide the prospect and drive sales + bookings effectively, efficiently, and responsibly.” You are a performance coach and strategic partner, ensuring every SE—from new hire to seasoned veteran—masters the art of the \"Value-Driven Demo\", maintains impeccable operational standards, and delivers technical excellence to minimize churn and maximize quota attainment. What You’ll Do Drive Peak Performance Demo Mastery: Develop and scale coaching programs specifically designed to improve Demo Quality Scores. Help SEs move beyond \"technical correctness\" to deliver persuasive, adaptive stories anchored in customer pain. Churn Mitigation: Partner with SE leadership to analyze churn data. Create training interventions that help SEs set better expectations and bridge the gap between sales promises and product reality. Initiative Engine: Provide the resources and structure SEs need to succeed in their quarterly initiatives, ensuring their product knowledge translates into cross‑functional business impact. Onboarding & Speed to Productivity: Own the SE onboarding journey, shortening the ramp time for new Titans while embedding Titan Values and Professionalism Non‑Negotiables from Day 1. Lead new hire cohorts through rigorous certification processes, ensuring they meet the high bar required to represent the brand to business owners. Operational Excellence & Tooling Enablement: Leverage tools like Gong, Vivun, Tableau, and Lattice to identify performance gaps and measure the ROI of enablement programs. Operationalize the \"Opportunity Gap\" process, ensuring SEs provide high‑quality feedback to R&D that shapes the roadmap. Content & Playbook Development: Build and maintain the \"Source of Truth\" for SE playbooks, including discovery guides, demo scripts, and technical calculators (e.g., Automation & Complexity Calculators). Coordinate with Product Marketing to translate new features into sales‑ready talk tracks. Culture & Accountability: Foster a culture of \"Making Each Other Better\" through peer call reviews. What You’ll Bring 3–5 years in Sales Enablement, Training, or a Solutions Engineering role within a B2B SaaS environment. Deep familiarity with performance management frameworks and experience coaching to specific KPIs (Quota, Churn, Demo Scores). Technical aptitude to understand complex workflows and coach others on using technical calculators and SFDC/Vivun tracking. Exceptional communication skills—able to command a room or Zoom and write clear, concise documentation. Alignment with Titan Values: ownership, customer focus, and entitlement to nothing. Proficiency with tools such as Gong (or similar conversation intelligence), LMS platforms, Vivun/CRM tools, and Tableau. Experience in the Home Services industry is a significant plus. What We Offer Flexible time off with ample learning and development opportunities. Comprehensive onboarding program and leadership training for all levels. Incentives through Bonusly and peer‑nominated awards. Company‑paid medical, dental, and vision; FSA, HSA, 401(k) match; telehealth and holistic wellness benefits. Parental leave and fertility, surrogacy, and adoption reimbursement support. Additional perks: free breast‑milk shipping, pet insurance, legal advice, financial planning tools. Salary range (U.S.): Zone1 – $92,600–139,000; Zone2 – $86,600–129,800. We strongly encourage people from underrepresented groups to apply. ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy, genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation and complies with all applicable minimum wage laws. #J-18808-Ljbffr ServiceTitan, Inc.