Receptionist

Job Description

Job Description

Receptionist - Join Our Big-Hearted Team

Are you ready to make a meaningful impact in a vibrant, compassionate community? Join our exceptional team at La Loma Village in Litchfield Park, AZ, as a Receptionist!

Your Mission: To serve the needs of residents, visitors, and staff by offering information and assistance in a friendly, efficient and courteous manner. This position reports directly to the Director of Customer Service and is non-exempt from overtime.

Schedule: Monday to Friday, 3:30 PM to 7:00 PM

Why Choose Us?

• Great Place to Work: Sun Health has been certified as a Great Place to Work in 2021, 2022, and 2023.
• National Recognition: We secured a top 10 spot on the Fortune Best Workplaces for Aging Services™ list in 2020 and 2021.
• Platinum Award Winner: Our dedication to health and safety earned us Platinum awards from the Healthy Arizona Worksites Program in 2019, 2020, and 2021.

Key Responsibilities:

• Greet all residents and visitors at facility in a friendly, cheerful and professional manner. Maintain a neat personal appearance and dress appropriately.
• Maintain all required daily reports and log all incidents and activities that take place during the shift.
• Monitor and respond to all emergency security systems. Prepare Unusual Occurrence Reports when applicable.
• Schedule transportation to doctor, dentist, and business appointments for residents and inform Transportation when valet parking is needed.
• Dispatch messages via radio to various departments as requested.
• Perform Customer Services Desk services: guest room reservations; accept and dispense packages, prescriptions, flowers etc., operate multiple-line telephone, record resident's change of status.
• Record all irregularities or needed repairs observed or reported during the shift. Submit Work Order if necessary.
• Assist other departments with typing, copying, sorting, etc., as needed and as time allows.
• Work agreed-upon schedule with minimal absences in accordance with the attendance policy, and perform routine tasks without close supervision. (Dependability)
• Put team success ahead of individual interests; contribute to teamwork by demonstrating a "will-do" attitude and by working cooperatively with others, including other departments. (Teamwork)
• See what needs to be done and accomplishes it, go beyond the basic requirements and take an ownership attitude toward the facility.
• Be friendly and helpful with residents and keep a positive spirit and a well-groomed personal appearance in representing the facility. (Resident Relations)

Your Qualifications:

• High School diploma or general equivalency diploma (GED); or one to three months' related experience and/or training; or equivalent combination of education and experience.
• Experience with switchboards and telephone answering etiquette.
• Must be able to obtain a Type 1 fingerprint card.

Team Member Benefits:

• 401k with immediate vesting and up to 4% employer match.
• Tuition Reimbursement.
• Exclusive discounts through The Employee Network.
• Access to the Employee Association, supporting team members in need.

Equal Employment Opportunity: Sun Health is fully committed to equal employment opportunities and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, color, religion, national origin, age, physical or mental disability, veteran status, or any other characteristic prohibited by state or local law. We provide a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Join us and be a part of a community that cares for its residents and team members alike.

Apply today!