Senior Payroll Specialist

Senior Payroll Specialist

The Senior Payroll Specialist plays a key role in processing payrolls, maintaining employee payroll data, and supporting payroll compliance and reporting efforts. In this position, you'll support payroll operations across a large, multi-state organization, ensuring payroll is processed accurately and in compliance with federal, state, and local regulations. You'll collaborate across teams, provide excellent service to employees and managers, and help resolve payroll-related issues in a fast-paced environment. This position is based at our headquarters in Knoxville, Tennessee. Training will be conducted in-office initially, with the opportunity to transition to a hybrid work arrangement upon successful completion of training.

Key Responsibilities

• Maintain employee payroll data within Workday and related systems.
• Process regular, supplemental, and off-cycle payrolls accurately and on time.
• Establish garnishment deductions and remit payments to applicable agencies.
• Research and resolve payroll discrepancies and employee inquiries.
• Support payroll audits, reconciliations, reporting, and compliance activities.
• Participates as an active team member by assisting other payroll processors with issues, training new processors, reviewing payroll maintenance and processing payrolls.
• Assist employees and managers with questions on timesheets and payroll matters, while providing prompt and excellent customer service.
• Completes special projects and other assignments assigned by the Payroll Supervisor, Manager or Payroll Director.

What Makes You Successful

• Strong attention to detail and commitment to payroll accuracy.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong analytical, problem-solving, and customer service skills.
• Excellent communication skills and a collaborative approach to teamwork.
• High level of integrity and professionalism when handling confidential information.