FIELD SERVICE TECHNICIAN - ACCESS CONTROL SPECIALIST

Job Description

Job Description

THIS IS A FIELD SERVICE TECHNICIAN POSITION. WE ARE SEEKING AN INDIVIDUAL WITH STRONG BACKGROUND IN LOCKSMITHING AND DOOR HARDWARE. THIS IS A PHYSICALLY DEMANDING AND OFTEN OUTDOORS POSITION.

Dividia provides security solutions to residential, commercial, and industrial customers. This includes Alarm, Surveillance, Intercom, and Access Control systems. Our core business is built around a leading-edge NVR platform for the surveillance industry. This position will support our North Texas customer base by installing and servicing security systems.The IDEAL CANDIDATE will have a strong understanding and experience with ACCESS CONTROL HARDWARE, ELECTRONIC LOCKING SYSTEMS AND DOOR-RELATED COMPONENTS

Duties

• Serve existing accounts by analyzing work orders, diagnosing faulty equipment/wiring, conducting tests, and resolving issues.
• Install new systems by reviewing project scope, mounting and wiring devices, and completing acceptance tests.
• Maintain rapport with customers by examining problems, recommending solutions, and proposing system improvements.
• Perform preventative maintenance.
• Troubleshoot and service electric strikes, magnetic locks, request-to-exit devices, and door position switches.
• Interpret wiring diagrams and access control system schematics.
• This is a physically demanding and often outdoor position. Candidates must be comfortable working independently for extended periods.
• Travel may be required up to 50% of the time, including overnight stays.

Preferred Experience

• Access control systems (hardware and software)
• Electronic locks, maglocks, strikes, REX, door hardware, and low voltage wiring
• Locksmithing background or experience with mechanical/electronic door components
• Electronics troubleshooting, reading site maps, maintaining client relationships
• Quality focus and results-driven mindset
• Experience with brands such as HID, Mercury, HES, or similar is a plus

Perks

• Cell phone reimbursement twice annually
• Company van for use during the workday
• Company-issued credit card for work-related expenses
• Per diem during travel
  $28 - $38 Hourly based on experience.

Requirements

• Maturity, professionalism and  punctuality are expected and appreciated
• Must pass an FBI background check for Texas Private Security Bureau License

DIVIDIA Technologies was founded in 2002 to bring remote security and surveillance solutions to market. With headquarters in Fort Worth, Texas, we are strategically positioned to deliver world class solutions throughout North America.

With complete control of our DVR platform, we have transformed stock DVR technology into a business management platform. We integrate with Point-of-Sale, Alarm, Billing, and Weighing systems to provide you with time critical information. Our products are used in Residences, Universities, Hospitals, Warehouses, Retail Outlets, and Restaurants to name a few. By building a network of security professionals, we are able to provide sales, installation, service, and support that is second to none.

We believe in building relationships with our customers that will stand the test of time. We consider each customer a partner in our success. Listening closely to the needs of our customers is what enabled us to begin this journey in the first place. In 2002, we listened when a prominent restauranteur (Bobby Cox Companies) was looking to increase visibility and efficiency in their stores and provide more training tools to boost productivity. By keeping all engineering in-house we were able to deliver an enterprise solution that has enabled them to better manage over 67 locations.

TX LIC - B16555

Company Description

DIVIDIA Technologies was founded in 2002 to bring remote security and surveillance solutions to market. With headquarters in Fort Worth, Texas, we are strategically positioned to deliver world class solutions throughout North America.\r\n\r\nWith complete control of our DVR platform, we have transformed stock DVR technology into a business management platform. We integrate with Point-of-Sale, Alarm, Billing, and Weighing systems to provide you with time critical information. Our products are used in Residences, Universities, Hospitals, Warehouses, Retail Outlets, and Restaurants to name a few. By building a network of security professionals, we are able to provide sales, installation, service, and support that is second to none.\r\n\r\nWe believe in building relationships with our customers that will stand the test of time. We consider each customer a partner in our success. Listening closely to the needs of our customers is what enabled us to begin this journey in the first place. In 2002, we listened when a prominent restauranteur (Bobby Cox Companies) was looking to increase visibility and efficiency in their stores and provide more training tools to boost productivity. By keeping all engineering in-house we were able to deliver an enterprise solution that has enabled them to better manage over 67 locations.\r\n\r\nTX LIC - B16555