Hotel Director of Operations

Hotel Director of OperationsWe are seeking a strategic, hands-on Hotel Director of Operations in Montgomery, AL, to oversee Rooms operations and support F&B operations at our upscale, boutique-sized hotel. This executive leader will directly oversee department leaders in Rooms and F&B and is responsible for driving profitability, employee engagement, operational excellence, and exceptional guest satisfaction across the property. The ideal candidate is highly operational, financially astute, visible on the floor, and passionate about hospitality. This is a working leadership role and not a desk position. If this sounds like you, we are ready to meet you!Hotel Director of Operations BenefitsBase salary up to $140K plus generous end-of-year bonusComprehensive benefits package and retirement planGrowth opportunities within a growing hospitality organizationTuition reimbursement programsHotel Director of Operations ResponsibilitiesOversee all day-to-day Rooms operationsMaintain the ability to step into any operational role when neededPartner closely with Front Office, Housekeeping, Engineering, and F&B leadership to ensure seamless operationsEnsure guests are consistently satisfied with service, cleanliness, food, and beverage executionCoach leaders and teams in effective service recovery and hospitality standardsInterview, hire, train, coach, and discipline supervisors and team membersReview daily revenue reports and financial recaps for hotel and outlets, ensuring forecasting accuracy and alignment with budget goalsHotel Director of Operations Qualifications5+ years of progressive hotel leadership experience overseeing both Rooms and Food & Beverage operationsStrong financial acumen with proven ability to manage budgets and labor controlsHigh operational knowledge across Front Office, Housekeeping, Engineering, and Restaurant operationsAbility to work nights, weekends, and holidays as business demands requireDemonstrated ability to lead, coach, and develop department headsDesire to grow within the company and progress into a GM role at one of our upcoming hotel properties