Area Coach

Area Coach Novi, MI

As an Area Coach at Team Lyders, you'll oversee the operations of 6-9 Taco Bell locations with total sales averaging 10-12M+. You will lead by driving operational excellence, managing and developing managers, improving processes, setting goals, and ensuring safety and compliance. This role will help you develop into a key leader at Team Lyders, empowering your career growth while making a significant impact on our restaurant operations.

Team Lyders operates over 200 Taco Bell locations across the Mid-West, committed to exceptional customer experiences and empowering team members to grow. We foster a positive work culture, value leadership, and strive for operational excellence. Join us to advance your career, make an impact, and grow with a team dedicated to success in the communities we serve!

The Day-to-Day

• Lead 6-9 Taco Bell locations, driving operational success across each unit.
• Work alongside managers to meet and exceed profit and flow-thru objectives.
• Utilize reports to identify opportunities for growth and process improvements.
• Ensure the highest standards of health, safety, security, and OSHA compliance.
• Provide direction for operational procedures, driving consistency and operational focus across all units.

• Train, coach, and mentor managers at various levels, fostering their development and operational excellence.
• Actively participate in employee orientation and national training initiatives.
• Lead the hiring process, ensuring the right talent is selected for each location.
• Monitor staffing levels to ensure all locations are fully staffed, anticipating seasonal sales fluctuations.
• Address employee relations issues proactively, providing needed assistance for resolution.

• Lead recognition and motivation efforts to ensure a positive and engaging workplace culture.
• Drive efforts to maintain a safe working environment for all employees and customers.

• Partner with managers to drive sales, ensuring year-over-year improvements.
• Monitor and manage P&L statements, budget control, and optimize labor and inventory costs
• Ensure proper repairs and maintenance are executed and tracked across the district.

Is This You?

• Bachelor's Degree or equivalent work experience.
• 1-2 years of high-volume, multi-unit operational management experience, preferably in a Fortune 500 or similar environment.
• Proven ability to develop and mentor managerial employees, driving customer satisfaction, financial performance, and employee satisfaction.
• Strong communication, interpersonal, and conflict resolution skills.
• Solid understanding of business math, accounting, and decision-making processes.
• Experience driving team engagement, operational excellence, and process improvement.
• Required driver's license and willingness to travel within your market.

Physical Demands

The physical demands listed below represent the requirements necessary to successfully perform the essential functions of this job:

• Regularly required to:
• Remain standing for long periods of time.
• Talk and hear, verbally expressing ideas and important instructions.
• Use hands and fingers to handle or feel; type, pick, pinch with fingers, seize, hold, grasp, or turn with hands.
• Perceive attributes of objects and materials, such as size, shape, temperature, or texture, by touch.
• Frequently required to:
• Walk about.
• Maintain balance while walking, standing, crouching, or running.
• Reach up and out with hands and arms.
• Lift and push/pull up to 40 pounds over a distance of 20 feet.
• Occasionally required to:
• Climb stairs or ladders.
• Twist the upper torso.
• Stand for long periods without a break.
• Stoop, kneel, crouch, and crawl.
• Lift and push/pull up to 50 pounds over a distance of 15 feet.

Work Environment

The employee is regularly exposed to both indoor and outdoor conditions with a moderate noise level. Indoor conditions may also include exposure to heat, cold, water, cleaning chemicals, grease, and oil.

Team Lyders Payroll Inc is a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.