Technical Support Engineer
$58 - $60 per hourCrimsonXT
2 weeks ago Be among the first 25 applicants Direct message the job poster from CrimsonXT Headhunter - Energy Management, Smart Buildings & HVACR Do you want to join a rapidly growing company that specializes in cutting-edge technology? CrimsonXT has partnered with a leading global manufacturer specializing in AC variable frequency drives. This innovative company delivers products for a wide range of applications, from powering pumps to operating large cranes. As the company experiences rapid growth, they are seeking a talented Technical Support Engineer to join their team and provide exceptional product and application support. Role responsibilities: As a Technical Support Engineer, your responsibilities will include: Gaining a deep understanding of the company’s product lines, software, applications, and auxiliary hardware/software to assist with troubleshooting. Delivering technical support for products and applications to internal and external customers via phone and email. Organizing and participating in virtual and in-person meetings to provide product and application support. Managing service requests, including handling the RMA process and warranty considerations. Evaluating and repairing units to ensure quality and reliability. Assisting with product qualifications for new or potential customers. Traveling onsite to support sales activities or troubleshoot technical issues. We are looking for someone with: A BS, AS, or technical certificate in a related field (or equivalent experience). Excellent communication and interpersonal skills. The ability to travel occasionally as required. Strong root cause analysis skills. Preferred experience with PLCs. Bonus: Familiarity with various communication protocols. Sound interesting? Apply to find out more. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering, Training, and Manufacturing Industries Electrical Equipment Manufacturing, Industrial Machinery Manufacturing, and Automation Machinery Manufacturing Referrals increase your chances of interviewing at CrimsonXT by 2x Get notified about new Technical Support Engineer jobs in Chicago, IL . Chicago, IL $80,000.00-$110,000.00 2 weeks ago Group IT - Regional Support Engineer - Midwest Chicago, IL $62,000.00-$74,000.00 1 day ago Mount Prospect, IL $65,000.00-$75,000.00 1 week ago Technical Support Specialist, Digital Radiography Westchester, IL $55,000.00-$75,000.00 4 days ago Group IT - Regional Support Engineer - Midwest Chicago, IL $66,700.00-$100,100.00 3 weeks ago Chicago, IL $60,000.00-$90,000.00 1 day ago Oakbrook Terrace, IL $58.00-$60.00 3 weeks ago Chicago, IL $100,000.00-$150,000.00 3 weeks ago Chicago, IL $74,000.00-$80,000.00 2 weeks ago Chicago - Tier I, Technical Support Supervisor Chicago, IL $97,000.00-$113,000.00 4 days ago Chicago, IL $60,000.00-$120,000.00 4 days ago Elk Grove Village, IL $18.00-$37.00 2 weeks ago Application & Technical Support Specialist - Planning & Performance Management We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
$68.84k - $98.34k
## Technical Support EngineerApply: Hybrid: Chicago, IL: Full time: Posted Today: JR-1032**Are you ready to trade your job for a journey?... ...are seeking a highly motivated and talented Technical Support Engineer II to work directly with customers and cross-functional...SuggestedFull timeTemporary workLocal areaImmediate start- ...Duties & Responsibilities*** Lead the end-to-end customer technical experience by managing support cases from initial diagnosis through resolution.*... ...cross-functional teams and escalating issues to Product Engineering when necessary.* Provide onboarding support and...Suggested
$85k - $98k
...enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to... ...- as have the humans who provide it. Our next Technical Support Engineer will be someone who thrives in autonomy, is deeply curious...SuggestedFull timeFor contractorsWork at officeLocal areaWork from home2 days per week3 days per week$81k - $98k
...enabling businesses to deliver impeccable, always-on customer support across the customer journey - from service, to sales, to... ...value to our customers. What's the opportunity? The Technical Support Engineer team is looking for an individual with engineering and or...SuggestedFull timeWork at officeLocal areaWork from homeFlexible hours2 days per week3 days per week- ...Technical Support EngineerAs a member of the hc1 Technical Service team, you will conduct tier 1, 2 and 3 support and analysis as well as... ...products that support the hc1 platform.As a Technical Support Engineer, you will help influence the quality and maturity of hc1's...SuggestedWork at officeWeekend work
- ...Technical Support Engineer We are looking for a skilled Technical Support Engineer who can effectively resolve multiple concurrent support requests and is adept both at independent and at collaborative problem solving. This role serves researchers, systems engineers...Work experience placementRemote workAfternoon shift
$60k - $90k
As a Technical Support Engineer, you will unblock customers when they face technical obstacles across FloQast's Accounting Transformation Platform and suite of integrations. Customers around the globe rely on FloQast solutions for business-critical processes spanning Accounting...Work at office3 days per week$130k - $195k
...Senior Technical Support EngineerWe're hiring a Senior Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects. You'll be on the front lines helping teams debug production LLM applications...Work at officeFlexible hours- ...Senior Technical Support EngineerJoin us as a Senior Technical Support Engineer and help drive the resilience, scale, and efficiency of our global value transfer infrastructure. This role is perfect for a highly technical, detail-oriented professional who excels at architectural...Immediate start
- ...recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you. Role: Technical Support Engineer L3 Location: Chicago, IL, USA Duration: Long term...Permanent employmentContract workRemote work
- A specialist recruitment firm is seeking a Technical Support Engineer to join their onsite team in Chicago. The role involves providing onsite technical support, troubleshooting, and implementing system enhancements to ensure critical trading platforms operate smoothly...
- Fin, now part of Salesforce, is seeking a Technical Support Engineer in the Greater Chicago Area. You will own the most complex technical queries, serve as a point of escalation, and provide world-class support across the Fin and Intercom platform. The role is hybrid,...Full timeWork at officeRemote work
- ...We’re Hiring – IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with... ...and detail-oriented IT Support Engineer to provide daily technical support across the organization. This role involves troubleshooting...Full timeWork at officeRemote work
$27 - $30 per hour
...qualifications. This role is part of a growing End User Services team undergoing an IT service transformation focused on strengthening technical support and improving the end‑user experience. This position provides hands‑on technical support in a corporate environment,...Contract work- ...Our client is seeking a highly motivated, technically adept Trade Support Engineer. In this high-impact role, you’ll collaborate directly with traders and developers to troubleshoot critical live trading issues, manage complex incidents, and ensure the stability and resilience...Full time
$65k - $150k
...documented cases, and escalating more complex issues to senior support or engineering with clear reproduction steps and context.... ...to documentation, FAQs, and onboarding materials. Write technical content on occasion, including tutorials, how-to guides, and...Full timeLocal areaRemote work- ...Admin to install, configure, and maintain enterprise systems with a strong focus on the Virtual Desktop Infrastructure (VDI). You will support VMware-based desktop delivery, App Volumes, and DEM, while ensuring security, stability, and policy compliance across the...
- ...We are seeking an experienced Tonkean Support Engineer to provide technical support, administration, troubleshooting, and enhancement of Tonkean-based applications, workflows, and integrations. The ideal candidate will have strong experience with the Tonkean Platform...Permanent employmentFull time
- ...problems in response to IT reported incidents. Manages the movement and installation of IT equipment to assure coordination of IT support and customer service.Document and provide feedback on trends associated with customer support, including viable recommendations for...Remote workRelocation packageMonday to FridayFlexible hours
- ...Experience team delivers outstanding service and helps us to run a more customer-centric and dependable airline.Key Responsibilities:Support the initial implementation and ongoing management of INFORM GroundStar RealTime Staff and Equipment resource management program....
- ...is seeking an IT Helpdesk Technician I to join their team! The IT Helpdesk Technician I is responsible for providing frontline technical support to employees at the corporate headquarters in Lincolnwood, IL, with secondary remote support for nursing homes and skilled...Full timeInternshipWork at officeRemote workHome office
- ...experienced Network Administrator to support the design, deployment, maintenance, and... ...infrastructure improvements Cross-train technical team members and share network best... ...experience in a Network Administrator, Network Engineer, or similar networking role ~ Strong...Contract workRemote work
- Pace, the Suburban Bus Division of the Regional Transportation Authority, is seeking an IT technician to support industry-standard software and legacy systems, install and upgrade PCs, and maintain network configurations. The role requires a high school diploma with LAN...Flexible hours
- ...Cloud Support Engineer – AWS Infrastructure Location: Chicago, IL (hybrid) Type: Direct hire Schedule: 24x7 support rotation... ...appropriately when they exceed defined authority or require additional technical or customer input. Provide clear and proactive status...Full timeNight shift
- ...and business professionals. Technology plays a critical role in supporting our teams, and we are seeking an IT Support & Systems Analyst... ...as a trusted technology resource for our staff, providing technical support, assisting with system administration, and contributing...Full timeWork at officeRemote work
- A growing tech service company in Chicago is looking for a Level 2/3 technician to provide advanced on-site technical support and lead complex projects for residential and small business customers. The ideal candidate will have a degree in a technology-related field and...
- ...and cybersecurity compliance, and provide desk-side and remote support to resolve software and hardware issues not resolved by the GSC... ...issues, and escalate complex problems as required. Communicate technical issues and solutions clearly to customers, providing guidance...Full timeLocal areaRemote work
- ...servers, storage, network, and firewall hardware on behalf of remote engineers and the client’s small IT leadership team. This is a corporate... ...role only. There is no end-user device or meeting-room support. Required skills: Experience in data center, server room...Full timeContract workWork at officeImmediate startRemote work
- ...Desk Technician to join our team in LaGrange, Illinois. This position provides support to end users on a variety of issues through identifying, researching, and resolving technical problems, along with responding to telephone calls, e-mail, and personnel requests...Full timeTemporary workInternshipWork at officeLocal area
- ...Job Description Job Description The Role We are looking for a technically minded IT support professional who can bridge the gap between end-user helpdesk and senior engineering. You are not a traditional help desk — you understand systems well enough to triage...Full timeRemote workNight shift
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