Cash Management Solutions Officer

Are you a dynamic professional with a knack for identifying, proposing, and delivering Cash Management solutions? As a Cash Management Solution Officer you are responsible for providing Cash Management solutions to branch‑managed customers and prospects over the phone and for delivering Cash Management assistance to the Small Business Specialist. As a member of Business Banking, you will participate in various projects and pilot programs to support the branch‑managed segment. Job Responsibilities Work with Business Relationship Managers to develop new profitable Cash Management business while maintaining and growing the existing portfolio via phone. Leverage core knowledge to recommend and promote Cash Management solutions to clients and prospects while working within risk parameters that protect the bank. Convey a professional, knowledgeable and confident demeanor over the phone. Serve as subject‑matter expert on Chase Business Online and One Card with Rewards, performing onboarding of clients with professionalism and skill. Build collaborative internal relationships to develop and foster partnerships with assigned relationship managers, area managers, market managers, divisional directors, and cross‑functional partners; actively participate in partner meetings and communicate key Cash Management messages timely and accurately. Manage customer expectations by communicating upfront timelines and deliverables; partner with clients to ensure successful implementation of Cash Management products. Protect the firm by applying sound risk‑management protocols and adhering to regulatory requirements; take ownership of escalated Cash Management client issues and leverage appropriate resources to champion results. Required Qualifications, Capabilities, and Skills One year experience in Cash Management/Treasury Services or related business experience. General knowledge of Cash Management products and solutions. Bachelor’s degree in Finance or related field. Ability to build relationships with clients and internal partners via the phone and influence stakeholders outside of direct management control. Marketing expertise to proactively and creatively present solutions to clients and prospects. Business acumen to understand the Cash Management business environment internally and externally and to manage business results in alignment with strategic objectives. Time‑management skills to establish and consistently follow a disciplined process for planning activities, managing time and accomplishing tasks and objectives. Benefits We offer a competitive total rewards package, including a base salary based on role, experience, skill set, and location, as well as commission‑based and discretionary incentive compensation paid in cash or forfeitable equity. Eligible employees receive comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and additional benefits tailored to meet employee needs. Equal Opportunity Employer Chase is an equal‑opportunity employer that values diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, or disability, or any other basis protected under applicable law. We make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. About the Team Our Consumer & Community Banking division serves Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. The team works in the Consumer Bank to provide financial solutions to small business owners across the U.S., partnering with clients throughout the process and investing in our communities and people for the long term. #J-18808-Ljbffr JPMorganChase