Associate Director, Customer Support — Scale Operations Center
Sierra Ventures
Gemini is seeking an Associate Director, Customer Support (Operations Center) to lead workforce management for the regional support team in Tempe, AZ. This role combines hands-on execution with leadership responsibilities, including forecasting, scheduling, and coordinating with global operations to ensure high service levels. The successful candidate will drive performance through data analytics, develop leaders, and partner across Legal, Facilities, and Security to maintain a secure, efficient #J-18808-Ljbffr Sierra Ventures
- ...accelerate this vision with greater scale, reach, and impact. The Department: Support Gemini’s Customer Support Team is a highly skilled and... ...requests for Gemini Exchange. The Role: Associate Director, Customer Support (Operations Center) This role is required to be in...SuggestedWork at officeLocal areaFlexible hoursShift work
- Gemini is seeking an Associate Director, Customer Support (Operations Center) to be in person at our Tempe, AZ office five days a week. This role leads staffing, forecasting, and performance across the customer support function, partnering with global teams to ensure service...SuggestedWork at office
- Gemini Trust Company in Tempe, AZ seeks an Associate Director of Customer Support (Operations Center) to lead workforce management and frontline operations. This role combines hands-on management with strategic planning across the regional support team to ensure service...SuggestedLocal area
- ...Services is looking for a Director of Customer Support to lead the teams that keep... ...a value driver, not a cost center. The right leader treats every... ...VIP. This role does not operate in isolation. It works shoulder... ...satisfaction targets at scale, including experience leading...SuggestedTemporary workFixed term contract
- ...About the role: Our Enterprise Customer Success Managers pick up... ...alongside and connecting Sales, Support, Sales Engineering, and Product... ...solutions to help keep their operations safe, efficient, and... ...Inclusive, Win as a Team) as we scale globally and across new offices...SuggestedWork at officeRemote workFlexible hours
- ...are looking for a Technical Customer Success Specialist to support our Customer Success... ...This role is designed to scale technical knowledge across... ...customers successfully design,operate, andoptimizeconversational... ...recommended patterns Contact Center & Enterprise Context...Remote work
$82.1k - $146.9k
...of Process and Infrastructure Support for projects related to... ...of the Analytics needs of the customers through various projects and... ...development, business analyst’s and operation teams and business... ...toolsExperience working with large scale databases including SQL Server...Work experience placementLocal areaRemote workWork from home$180k - $357k
...innovative excellence and supports our communities. With qualities... ...is currently seeking an Associate Managing Director to join our Pricing & Commercial... ...is preferred Experience operating in complex, matrixed... ...launchStrong understanding of how to scale pricing decisions through...H1bLocal area- ...activities to limit cost and improve accuracy, customer service assurance of products to our... .... Manage/coordinate the sales and operations planning process including supply/demand... ...activities. Level of customer interaction and support varies based on site product portfolio....Full timeLocal area
- Markent Personnel seeks a Director of Accounting to lead an accounting management team, supervising... ...Collaboration with the SVP of Financial Operations will drive strategic initiatives and... ...is more than closing books; it requires scaling controls, reporting, and processes while...
$80k - $140k
...& Personal Care (HPC) Senior Customer Success Manager to shape the... ...insights and relentlessly high operational standards. In this role, you... ...develop solutions, and test before scaling to benefit to impacted... ...and professional operational support to all Sellers in your portfolio...Temporary workFlexible hours- ...potential. As Head of Sales & Customer Success US West, you will lead our Sales and Customer Support teams across the Western United... ...with Marketing, Product, and Operations to localize our go-to-market approach... ...Experience building and scaling commercial teams from the...Remote work
- About The Team The Customer Experience team... ...as a foundational operations pillar at... ...global network of support centers, obsessing over the... ...Our mission is to scale a best-in-class support... ...is looking for a Director of Customer... ...NYC or Remote Jobs Associated With Office in NYC...Hourly payWork at officeLocal areaRemote workFlexible hours
- ...with personalized consulting to provide unmatched scale, efficiency, and support. Our advisor-focused culture is built on... ...frontline leader responsible for overseeing daily operations, supporting a team of associates, and ensuring the delivery of exceptional experience...
$70k - $80k
...looking to add to our team! Presently, our Customer Success team is in search of a... ...individual to take on the Customer Success Associate role. Responsibilities: Act as the first... ...providing timely, accurate, and friendly support. Build strong working relationships with...Work at officeLocal areaRemote workWorldwideFlexible hours$134k - $168k
...Advanced Technology Center, a collaborative... ...deploys them at scale through its... ...organization that is Customer Focused and... ...Technology is hiring an Associate Client Solutions Director (ACSD) to lead... ...Operate as the ultimate... ...WWT offerings to support the client’s strategic...Full timeContract workShift work$62.3k - $103.9k
...broad line distributor with operations primarily in North America and... ...with a licensed therapist to support your emotional wellbeing. 18... ...applicable law. The Supervisor, Customer Experience supervises a team... ...to established contact center procedures. The position provides...Full timeLocal areaRemote work$147.55k - $193.66k
...Oscar. We're hiring an Associate Director, Product Marketing,... ...Arrangement (ICHRA) business. Operating with a balance of 70%... ...indicators to scale Oscar's commercial B2... ...Coordination: Train, support, and equip internal... ...regulations by routing all customer-facing documentation...Full timeWork at officeFlexible hours$65k - $70k
...providers with actionable insights that support better decision-making and provide therapies... ...seeking a motivated and detail-oriented Associate Account Manager to support our growing... ...diagnostic testing. Provide ongoing customer support to existing accounts. Build and...Hourly payFull timeTemporary workWork at officeImmediate startRemote workWork visaFlexible hours- ...personalized consulting to provide unmatched scale, efficiency, and support. Our advisor‑focused culture is... ...with Impact. The Client Service Director is a senior individual contributor... ...role blends relationship management, operational expertise and follow‑through, and cross...
$56k - $74.55k
...chronic venous insufficiency and respiratory illnesses. The Associate Territory Account Manager is responsible for selling Tactile... ..., quarterly, and annual sales goals Assists in providing customer support through training and education in disease state, treatment...Hourly payFull timeWork experience placement$105k
...Associate Director of Clinical Services Tempe, Arizona, United... ..., mentoring, and supporting Clinical Apprentices,... ...Assent-Based Care at Scale – Lead meaningful change... ...your corner. No Operational Headaches – We... ...driven to lead your own Center/Academy, or apply your...TraineeshipLocal areaRelocation package- ...and succeed. **The SAP Academy for Customer Success is a development program designed... ...with your CSM team, that enhances your support in the CSM role, a critical customer-facing... ...e-mail with your request to Recruiting Operations Team: ****@*****.***. For SAP...Permanent employmentFull timeWork experience placementWork at officeLocal areaRemote workWorldwideRelocation packageFlexible hours3 days per week
- ...environment, rewards innovative excellence and supports our communities. With qualities like... ...our team.KPMG is currently seeking an Associate Director, iPaaS Platform to join our Digital... ...team dedicated to fulfilling the operational responsibilities of developing, designing...Contract workH1bLocal area
$129.2k - $297.85k
...environment, rewards innovative excellence and supports our communities. With qualities like... ...our team.KPMG is currently seeking an Associate Director, Tax to join our Partner Tax team.... ..., and safeguard business operations and company reputation. Pursuant to the...H1bLocal areaWeekend work- ...as our very first Technical Customer Success Manager. We are a team... ...Customer Success strategy, operational workflows, and playbooks for... ...professionals as the region scales. Experience: Minimum of 5+... ...fully remote workspace while supporting clients across various US time...Full timeRemote workFlexible hours
$50k
...requirements We are now hiring a Senior Customer Success Manager / Architect... ...in content creation and scaling 4 . ROI & Executive Alignment... ...advisor relationships with Director+ level stakeholders Who You... ...accounts Experience selling or supporting technical products (DevOps,...Immediate startRemote work$160k - $180k
..., Roku, and Netskope. At the center is Albus, our AI agent for identity... ...raised over $65M from a16z, Scale, Neo, Greg Brockman (... ...Venables (CISO at Google). ⭐ Customers love us — and so does the industry... ...standards. Mental health support – Access to mental health resources...Temporary workLocal areaRemote workFlexible hours- ...We are Smartness, and we support small and medium-sized accommodation providers with solutions to help them fight back against the huge... ...become one of the leading global players in our industry.As a Customer Success Manager at Smartness, you will be the driving force behind...Remote work
$100k - $300k
...About the Role As an Enterprise Customer Success Manager (CSM), you will own a portfolio... ...executives on how to unlock value at scale). This is a remote role open to US-based... ...group of 10+, led by two managers and a Director, supporting CSMs across the US. We work closely...Remote workHome officeFlexible hours
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