Associate Director, Customer Support — Scale Operations Center

Sierra Ventures

Gemini is seeking an Associate Director, Customer Support (Operations Center) to lead workforce management for the regional support team in Tempe, AZ. This role combines hands-on execution with leadership responsibilities, including forecasting, scheduling, and coordinating with global operations to ensure high service levels. The successful candidate will drive performance through data analytics, develop leaders, and partner across Legal, Facilities, and Security to maintain a secure, efficient #J-18808-Ljbffr Sierra Ventures

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Vacancy posted 2 days ago

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