UX Researcher
ACI Infotech
Greetings for ACI !
On Site Role - Hartford, CT.About the Role
The UX Researcher will support the mission by work with CTDS product designers and product managers throughout the entire product development lifecycle, from identifying foundational user needs during the discovery phase to measuring impact on the user after a product or feature has launched. The UX Researcher will serve as a voice for the user, utilizing broad skills in both qualitative and quantitative research to facilitate a user-centered design process.
In addition, you will help scale user research at the State of Connecticut by joining a team of user researchers within a growing tech and design space. You and your team will become trusted and work with a diverse set of state partners to understand, improve, and test varied government products and designs. The candidate should also have experience working in an Agile environment. Experiences Required for This Role
UX Research - At least 3 years of experience and use cases with the following:
- Conduct primary and secondary user research
- Conduct and evaluate quantitative and qualitative research
- Perform market and ethnographic research
- Work closely with cross-functional teams to identify and evaluate research topics
- Plan and implement user research strategies and methodologies
- Advocate research findings to diverse audiences through written and oral presentations
- Mentor and coach junior UX researchers on the team
- Perform usability studies with consumers
- Ask questions, gather data, and analyze data
- Use a diverse set of UX research tools
- Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
- Helping to discover problems while the service is being developed, not once it is live
- Checking the operating environment to make sure test results are valid
- Helping increase user and agency confidence in future service or product delivery
- Helping reduce the risk of reputational damage
- Recruiting and leading testing groups
- Running research sessions with users
- Understanding accessibility issues and engage with team to build with equality
- Working with enterprise scale digital platforms and products
- Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS Teams, Confluence
- Communication and collaboration with state-wide partners
- Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
- Comfort in blazing a path through an ambiguous work environment
- Judgement fitting to the ever-changing environment
- Government-specific task management
UX Research & Testing
- Ability to share research results quickly and effectively
- Ability to perform all research-related tasks including research, planning, evaluating, and iteration
- Ability to formulate specific, answerable, and practical questions
- Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
- Experience with remote testing tools
- A strong desire for creative problem-solving with a positive attitude
- Excellent time-management skills
- Knowledge of best practices for user experience research and testing
- Willingness to participate ethnographic research and interviews
- Ability to distill complex concepts into simple ideas
- Exceptional verbal and written communication skills
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
- Comfort in blazing a path through an ambiguous work environment
- Prioritization, organization, and triage in an independent environment
- Understanding of the Agile development process
- Supporting teammates' skills and behaviors development and delivery
- Communication and collaboration with state-wide partners
- Creative and analytical thinking with strong problem-solving skills
- Judgement in dealing effectively and diplomatically with government staff
- Ability to maintain strict confidentiality
Other Desirable Skills
- A bachelor's degree or higher in graphic design, marketing, communications, or related field
- 2 years professional experience in design, communications, management, or testing
- 1 year of user-centered design
- 1 year of user research and analytics
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the UX Researcher in Hartford, CT vacancy
$25 - $30 per hour
...offers flexible hours and project choices, with benefits ranging from $25-30 USD/hr for general projects to $40+ for design-focused tasks. A background in UI/UX, graphic design, or a related field is preferred, alongside fluency in English. #J-18808-Ljbffr DataAnnotationSuggestedRemote jobFlexible hours$23 per hour
...International is seeking part-time Field Interviewers to work on the National Survey on Drug Use and Health (NSDUH), a government-sponsored research study that has been conducted since 1971. This important study provides up-to-date information on alcohol, tobacco, drug use,...SuggestedHourly payContract workPart timeWork at officeRemote workNight shiftWeekend workAfternoon shift$20 - $40 per hour
...offering insights to shape future AI tools. This position is entry-level with flexible working hours and offers competitive pay ranging from $20 to $40 per hour, depending on the project. A background in UI/UX or graphic design is highly valued. #J-18808-Ljbffr DataAnnotationSuggestedRemote jobHourly payFlexible hours$40 per hour
...We are looking for a Clinical Researcher to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of biology...SuggestedHourly payFull timeContract workPart timeRemote work$60 - $80 per hour
About Mercor’s talent network Join our Graphic & UX / UI Designer Expert Network to connect with leading AI labs and companies seeking... ...Providing domain‑specific feedback to advance frontier AI research Projects vary in scope and duration, with typical commitments ranging...SuggestedRemote jobHourly payContract work$104k - $143k
...interdisciplinary teams throughout the entire design process, from initial research and strategy to ideation, prototyping, testing, and final... ...-functional partners in your workstream, ensuring alignment of UX deliverables. Play a pivotal role in the progression of our...Bi-weekly payFull timeTemporary workWork experience placementWork at officeRemote workWork from homeHome officeFlexible hours- Job Type Full-time Description Summary: Access Health CT (AHCT) is seeking a creative and detail-orientated Graphic Design Specialist to join our team. This role combines visual design, content creation and brand storytelling to support marketing, communications...Full timeWork at officeRemote work2 days per week
- ...candidates will hold a BS in Mechanical Engineering and have strong 3D CAD skills, preferably in ProE. This role emphasizes user research and demands hands-on prototyping experience, as well as the ability to communicate effectively across teams. #J-18808-Ljbffr Rock...
$104k - $114k
...data-driven creative decisions. Proficient with Adobe Creative Cloud (Photoshop, Illustrator, After Effects), Figma / Sketch for UI/UX, 3D & Motion: Blender, Cinema4D, Unreal Engine. Keen attention to detail and a commitment to accuracy in all creative outputs. Comfortable...Full timeFlexible hours- About Childhood Cancer Society Childhood Cancer Society (CCS) is a national 501(c)(3) nonprofit dedicated to supporting families battling pediatric cancer, providing financial assistance, emotional support, and unforgettable wish grant experiences. At the heart of ...Remote jobInternship
$25 per hour
A leading AI training company is seeking a Bilingual Educational Content Developer (Japanese/English) to enhance AI models. In this role, you will evaluate and improve AI chatbots by creating novel conversations, measuring progress, and ensuring correctness. Strong bilingual...Remote jobHourly payFlexible hours- Maximus is looking for a Graphic/Document Design Specialist based in Hartford, Connecticut. This role involves designing proposals, reports, and presentations for a federal contract. The ideal candidate will have strong design skills and 3+ years of experience, ensuring...Contract work
- ...Designer We're looking for a Digital Designer with 3-5 years of professional experience to join our creative team with a focus on web, UI/UX, email, and digital campaign design. This role will primarily support GO’s email and web department, with additional support for the...Flexible hours
$40.56k - $48.67k
: Description Vacancy is in the Health and Human Services Department, working for the Region 3 HIV Testing and Harm Reduction Services Program within the City of Hartford. Under supervision, interviews applicants for various forms of assistance to obtain identifying...Full timeTemporary workWork experience placementWork at officeTrial period$86.8k - $165.2k
...for commercial, military and government customers worldwide. We are seeking a motivated and curious candidate for an Agentic AI Researcher position in the Advanced Learning and Analytics team of the AI Discipline. The team researches and develops machine learning, computer...WorldwideFlexible hours- Association of Religious Communities, Inc. (ARC) is seeking a creative Web Designer to update our website from a remote location. This contract/freelance role supports our mission to promote peace, justice and human dignity within the community. You will design a visually...Remote jobContract workFreelance
- RCN Capital is a national, direct private lending supporting real estate investors across the country. RCN Capital is seeking a Graphic Design Intern to support ongoing graphic design needs across the marketing team, including developing quarterly social media holiday ...Full timeInternshipWork at officeMonday to Friday
- ...and feature stories, blogs and press releases Operate and maintain state-of-the-art photography and video equipment Conduct research and identify target audiences, analyze data and provide feedback to leadership Identify communication issues and come up with solutions...Full timeLocal areaOverseas
- ...Professor in Farmington, Connecticut. The candidate will provide patient care in gastroenterology and hepatology, engage in clinical research, and educate gastroenterology fellows, medical residents, and students. This position offers a collaborative environment with NIH...
- A custom sign company in South Windsor, Connecticut, is seeking a Sign Production - Graphics Designer Specialist. Ideal candidates should have experience with large format printers and vinyl cutting, along with strong teamwork and communication skills. Responsibilities ...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to UX Researcher. Be the first to apply!



