Customer Service Representative

Customer Service Representative As a Customer Service Representative, you will provide product and service information, handle customer inquiries, and resolve any emerging problems with accuracy and efficiency. You will work with staff and technicians to ensure the highest level of customer satisfaction and technical correctness of completed jobs. Qualifications Work hard and deliver results Team‑oriented and enjoy collaborating with colleagues Tech savvy and comfortable using computers, Microsoft Office suites, phone, text, and email Strong communication skills Ability to multitask and work independently Knowledge of the mitigation and restoration industry is a plus Committed to the company's core values: Deliver what you promise, Respect the individual, Have pride in what you do, Practice continuous improvement Requirements Flexible availability, including weekends and some nights Strong communication and problem‑solving skills Proficiency with computers and Microsoft Office suite Ability to work with staff and technicians to ensure the highest level of customer satisfaction Efficient use of phone, cell phone, text, email, and internet Motivated to work independently and multi‑task Benefits Medical Insurance Dental Insurance Vision and Life Insurance 401(k) including matching Paid birthday, holidays, and Wellness Days Paid training, paid uniform, paid education and tuition reimbursement Paid overtime available As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status or veteran status. Compensation: $18.00 - $25.00 per hour #J-18808-Ljbffr IICRC