Shift Supervisor

The Skinny Pancake, a Vermont-based local food creperie, is a mission-driven food service company with a long history of positive impact through our local food sourcing and community engagement. We create a ‘comfort-casual’ community-oriented restaurant experience for our guests and a supportive, growth-oriented workplace for our team members.

We're looking for a skilled, service-oriented professional to step into a hands-on, full-time role of Shift Supervisor at our Hadley, MA location . This position is perfect for someone who thrives in a fast-paced environment, takes pride in outstanding guest service skills, prepares quality food, and shares a genuine passion for the local culinary scene. If you're ready to make an impact and can start immediately, we'd love to connect with you!

The Perks:

• Competitive Pay: The pay range is $23-$25/hour
• Paid, comprehensive training
• A free shift meal every day you work
• Flexible schedules
• Medical, Dental, & Vision Insurance plan options
• Dining discounts
• 401k Plan with company match
• Accrued Paid Time Off
• Free employee assistance program (EAP) services
• Health Savings Account access
• Exciting growth opportunities

What We’re Looking For:

• Two or more years of experience in varied restaurant positions
• A minimum of one year of supervisory experience 
• Professional cooking experience and food quality control
• Experience in guest service preferably barista and bar
• Availability to work 8-10 hour shifts, days, evenings, weekends, and holidays
• Willingness to learn and train others on all aspects of the operation
• Hospitality minded
• Experience in a high-volume, fast-paced environment preferred
• Operational knowledge
• Sanitation

Job Responsibilities (include but are not limited to):

• Preparing high-quality food and beverages to order while maintaining quality, timing, and consistency standards
• Providing gracious hospitality while assisting guests in all aspects of service
• Perform opening and closing service and kitchen duties
• Prepping, restocking, cleaning, and sanitizing to maintain a pleasant, safe environment for team members and guests
• Follow sanitation procedures
• Utilizing recipes and portion control
• Balancing high volume with high quality
• Working in a team-oriented, collaborative manner
• Maintaining comprehensive knowledge of all menu items
• Performing opening and closing restaurant duties

Performs supervisory duties (include but are not limited to):

• Key holder scheduled to open and/or close the restaurant
• Supports, trains, and supervises team members
• Covers Manager duties on days off
• Perform cash operations and ensure accurate financial transactions
• Fulfills roles in the kitchen and dining room as needed
• Supports inventories, specials rollouts, and ordering as needed
• Supports the team to meet or exceed financial and profitability goals

We are culture-focused, diverse, and dedicated to improving the quality of life for professionals in our industry. We are focused on opening new restaurants, creating a unique experience for our guests, and providing opportunities for every team member’s growth and development. We recognize and reward hard work and solid performance, and are always looking for exceptional people to join our team. 

If you’re curious and want to hear more about this exciting opportunity, please apply today!

Skinny Pancake is an Equal Opportunity Employer:

All qualified applicants will be considered for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military, and veteran status.

**All benefits and perks are subject to the guidelines contained in the employee handbook.

Love Local. The Skinny Pancake is on a mission to change the world by building a safer, healthier, and more delicious food shed while creating everyday enjoyment that is both fun and affordable. Please join us.