Community Engagement Specialist

Job Description

Job Description

Career Team is a leading workforce development organization on a mission to transform lives.  We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.  At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here.

TITLE: Community Engagement Specialist

REPORTS TO: Program Director

LOCATION: Snohomish County, WA

EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee

Priority Review:  Applications are reviewed on a rolling basis, and interviews may be scheduled before the application window closes. We encourage interested candidates to apply and complete the interview process as early as possible.

Career Team is looking to hire a Community Engagement Specialist. The work is performed under the supervision of the Program Director. This role involves serving as the company's representative in external partner and stakeholder discussions, leading communication and marketing efforts to promote the regional brand, and building pipelines to enhance community awareness and engagement with available services. They also proactively engage with employers in key industries to plan and build out an access point model and follow all protocols set forth by the funder.

Your Impact on Career Team's Success:

• Work collaboratively with the community and partner organizations to meet customer needs, particularly in the areas relevant to the program emphasis
• Represents the company (when designated by the Project Director) discussions, planning processes, continuous improvement processes, and/or special initiatives
• Facilitate operational and tactical connections with partner organizations (and program staff) relevant to improving or scaling existing resources available to WIOA-enrolled customers, ensuring intentional relationship-building with community and other stakeholders
• Strong business acumen
• Polished presentations skills
• Play a leadership role in communication efforts and initiatives (traditional and social marketing channels) relevant to promoting the regional brand and increasing the impact of outreach, marketing, and customer engagement
• Assist with the coordination of any special events at the American Job Centers (AJC) or in the community relevant to increasing performance outcomes
• Build and improve existing pipelines for customers to American Job Centers
• Enhance community awareness of and engagement with available services and resources
• Maintain accurate and thorough completion of required documentation and reports
• Approach each day and task with a solutions-oriented and responsive mindset
• Other duties and programs as needed

To Qualify for This Role, You Must Have:

• Bachelor's degree in business, marketing, public relations, or community organization or development
• 3+ years of experience in business, marketing, public relations, education, human and/or workforce development services
• Knowledgeable about the WIOA program and other workforce program requirements
• A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
• Knowledgeable about the local region and relevant partners (preferred)
• Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
• Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills
• Computer literate with proficiency in Microsoft Office (e.g., Word, Excel), PowerPoint, Canva, Google, case management or customer relations software applications
• Exceptional time management skills to meet deadlines and work under pressure
• Excellent verbal and written communication skills
• A Valid Driver's License

Additional Skills/Knowledge Career Team Would Love for This Role:

• Master's or MBA degree
• Knowledgeable about the local region and relevant partners
• Astounding ability to multitask and be proactive

Salary : $54,500 - $57,000/yr

Salary is commensurate with education and experience. Career Team offers a competitive benefits package including healthcare, dental, and personal/vacation time.

Travel:

Travel for this role is primarily limited to necessary trips within Snohomish County to support community engagement.

About Career Team:
Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team's outstanding record of accelerating the human condition  has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See   for more information.

Career Team is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA").  Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information , such as your full name, gender, date of birth, and signature;  Demographic data , such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information , such as your home address, telephone numbers, email addresses, and emergency contact information;  Dependent's or other individual's information , such as their full name, address, date of birth, and Social Security numbers (SSN);  National identifiers , such as SSN, passport and visa information, and immigration status and documentation;  Educational and professional background , such as your work history, academic and professional qualifications, educational records, references, and interview notes;  Employment details , such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records;  Financial information , such as banking details, tax information, payroll information, and withholdings; Health and Safety information , such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information;  Information Systems (IS) information , such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks;  Biometric information , such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data , such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.