Quality Control Test & Sample Automation Lead

Position Overview: The Quality Control (QC) Test & Sample Automation Lead is responsible for ensuring consistent, well‑calibrated sample identification and testing automation within the Consumer Investments QC Testing Program. Responsibilities Lead development, execution, and ongoing enhancement of automated QC tests and test samples. Define and manage sampling methodology, sample distribution, completion tracking, calibration, and reporting. Establish and maintain the data acquisition strategy and sampling environment to support efficient, comprehensive testing. Use automation to improve test script quality, consistency, and scalability. Oversee test script and test plan development to ensure alignment with QC standards and regulatory expectations. Implement review and calibration practices to ensure quality and consistency of testing outputs. Support development and maintenance of QC routines, operational guidelines, and governance processes. Partner with Segment Managers, Process Owners, and Performance Managers to support script development, approvals, and change awareness. Independently manage competing priorities and meet testing and development timelines. Analyze large datasets to identify trends, issues, and improvement opportunities; deliver executive‑ready reporting. Ensure sensitive information is handled securely and in compliance with policies and regulations. Required Skills Strong understanding of QC/QA testing, including test scripts, test plans, sampling methodologies, and monitoring activities. Experience driving automation and process improvement in testing, control, or risk environments. Strong analytical and problem‑solving skills with the ability to assess issues and implement solutions. Clear and effective communicator, able to explain methodologies and results to senior stakeholders. Proven ability to prioritize, manage time, and work independently with minimal supervision. Proficiency in data analysis and automation tools (e.g., SQL, Python, Alteryx, Tableau) and Microsoft Office (advanced Excel, PowerPoint, SharePoint). Experience in risk and control disciplines (e.g., QC/QA, process risk and controls, internal audit, risk management, compliance). Desired Skills Experience with AI/ML‑enabled models to enhance sampling, testing efficiency, quality assessment, and trend analysis. Familiarity with AI/analytics applications such as anomaly detection, pattern recognition, classification, or predictive indicators as applied to quality control, testing, or risk monitoring. Strong stakeholder engagement and influencing capabilities. Intellectual curiosity and adaptability in a dynamic, fast‑changing environment. Strong attention to detail with the ability to identify trends and patterns in data. Ability to synthesize and present insights in a clear, actionable format. Additional Technical & Soft Skills Controls Management Oral Communications Risk Management Stakeholder Management Strategy Planning and Development Continuous Improvement Drives Engagement Influence Strategic Thinking Talent Development Data and Trend Analysis Decision Making Monitoring, Surveillance, and Testing Problem Solving Quality Assurance Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent; Bachelor’s Degree or equivalent work experience preferred. Shift & Hours Shift: 1st shift (United States of America) Hours Per Week: 40 Pay & Benefits Annualized salary $104,000.00 - $156,200.00 (based on experience, education and skill set). Eligible for discretionary incentive and benefits, including industry‑leading benefits, paid time off, and resources to support employee wellness. #J-18808-Ljbffr