Operations Manager

Job Description

Job Description

Payrate: $40.00 - $40.61/hr.

Summary:
This role involves managing stakeholder relationships, conducting business analysis, and driving process improvements. The position requires full onsite presence and focuses on three key areas: operating cadence and project management, executive reporting and team operations, and business operations and financial support.

Responsibilities

• Operating Cadence & Project Management
  • Coordinate and help run recurring business processes, including leadership reviews, deal reviews, team meetings, and other operating cadences.
  • Maintain action-item trackers and proactively follow up with owners to ensure commitments are completed on time.
  • Coordinate agendas, presenters, materials, and timelines across multiple stakeholders.
  • Maintain team dashboards, Airtable / Salesforce trackers, shared documentation, and other operating tools.
  • Identify gaps, inconsistencies, or missed deadlines and escalate issues when appropriate.
  • Support cross-functional projects and process improvements as business needs evolve.
• Executive Reporting & Team Operations
  • Collect and synthesize updates from multiple teams into concise, leadership-ready weekly and recurring reports.
  • Support development and refinement of executive presentations, ensuring materials are clear, consistent, and aligned to the intended audience.
  • Distill complex or fragmented information into key takeaways, risks, decisions, and action items.
  • Capture meeting notes, decisions, and follow-up actions and distribute clear summaries.
  • Support onboarding, documentation, and other team-wide operational needs as required.
• Business Operations & Financial Support
  • Support monthly budget and financial reporting, including tracking actuals, forecasts, expenses, and variances.
  • Maintain accurate records across key financial and operational trackers.
  • Partner with Finance and internal stakeholders to resolve reporting, payment, invoicing, and expense-related issues.
  • Track business commitments, upcoming milestones, and other inputs that may impact financial planning.
  • Support ad hoc business and financial analysis for leadership.

Qualifications

• 2–4 years of experience in business operations, project/program management, PMO, strategy operations, or a related role; experience in technology, media, or digital platforms preferred.
• Excellent written and verbal communication skills, with demonstrated ability to synthesize information clearly and concisely.
• Strong organizational and project-management skills with the ability to manage multiple workstreams and deadlines.
• Comfortable working with senior stakeholders and proactively following up to drive accountability.
• Strong attention to detail and sound judgment when handling executive-facing materials.
• Strong Excel / spreadsheet skills and comfort working with budgets, percentages, forecasts, and basic financial analysis.
• Experience with collaboration and project-management tools such as Microsoft Office, SharePoint, Slack, Airtable, Salesforce, or similar platforms.
• Proactive, resourceful, dependable, and comfortable operating in a fast-moving environment with limited direction.

Pay Transparency: The typical base pay for this role across the U.S. is: $40.00 - $40.61 /hour . Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 

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