JR TECHNICAL OPERATIONS SPECIALIST
Zapps Management and Advisory Group LLC
Job Description
Job Description
Junior Technical Operations SpecialistRole Overview
Have you ever spent way too much time working on a tech project where you loved the results, but knew that you could do it better next time? Do you love building things, learning about new technology, and want to make an impact?
Come join our team! We’re looking for hard working individuals looking to solve career defining problems. We have no bureaucracy, and you’ll get to work with the latest tools and software, AND you’ll help influence the future of live streaming production and fulfillment (along with other interesting problems).
We’re looking for an adaptable, high-energy Junior Technical Operations Specialist to join our team and help share the technical workload. In this role, you’ll act as a versatile technical assistant, tackling day-to-day IT support, helping implement fundamental security measures, assisting with AI-driven development tasks, and helping to plan future improvements to our systems and processes. This position is perfect for a sharp, driven individual with a strong foundation who is eager to learn quickly, work hard, and solve practical problems in a fast-paced environment.
Key ResponsibilitiesIT Support: Resolve daily hardware, software, and network troubleshooting tasks to ensure seamless operations.
AI & Scripting Support: Assist with writing, testing, and deploying basic code and leveraging AI tools to automate workflows.
Security Monitoring: Maintain and monitor basic security protocols, user permissions, and system backups.
Operational Assistance: Tackle ad-hoc technical challenges alongside senior leadership to distribute the operational burden.
Approximately 2 years of hands-on technical or IT support experience (open to recent grads in applicable fields as well).
Basic familiarity with scripting and/or programming languages and an eagerness to work with AI coding tools.
Strong problem-solving skills and a proactive, hard-working mindset.
Ability to adapt quickly to changing priorities without unnecessary overhead.
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