Assistant Manager

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life‑changing work on a mission‑minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”. Position Summary The Assistant Store Manager will assist the Store Manager in the daily operations of the retail store/outlet. This position will utilize critical thinking and interpersonal skills, active listening, and management abilities to achieve sales expectations and deliver customer‑focused service. The Assistant Store Manager will oversee personnel and ensure the store operates efficiently. This role offers an opportunity to enhance leadership skills and establish a career in retail while adding value to the community. Duties Provide leadership and direction to staff, program participants, donors and customers to achieve production and quality goals, meet sales expectations, and ensure the store/outlet operates efficiently. Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect a positive internal and external appearance. Possess excellent oral / written communication, organizational, management and problem‑solving skills and demonstrate attention to detail and customer service. Schedule and Travel Schedule varies, must be available to work evenings, weekends, and holidays as required. Local travel may be required. Compensation External hiring range: $19.01–$20.15 per hour. Qualifications High school diploma or equivalent and at least 1 year of management experience. Internal candidates considered: high school diploma or equivalent and at least 6 months of experience as a Goodwill Team Leader. Required Clearances, Licenses, and Certifications Current valid clearances: Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH. #J-18808-Ljbffr