Busperson

Description

EXAMPLE OF DUTIES:
ESSENTIAL FUNCTIONS
Average
Percent
of Time


40 % Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently
reset all serviceware as prescribed.
20 % Maintain stock and cleanliness of stations for all meal periods with necessary equipment
including silverware, linen and condiments. Wipe down booths and chairs, move tables and
chairs, and clean floors as necessary.
15 % Serve guests with beverages, breads and butter to begin their dining experience and replenish
as necessary. Assist server with food & beverage service to ensure guest satisfaction.
20 % Transport all dirty tableware from dining room to dishwashing area for proper cleaning.


SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of
the following supportive functions, with the percentage of time performing each function to be solely determined
by the supervisor based upon the particular requirements of the company.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to
adhere to health standards.
• Folding napkins for all meal periods throughout the day to maintain an adequate supply.
• Perform all assigned sidework to include replenishing condiments and restocking sidestands.
• Perform other duties as requested, such as cleaning unexpected spills, handling special guest requests,
greeting and seating guests and ensuring guest satisfaction.
• Attend required meetings.

Requirements

PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours;
Constant - 6-8 hours
Physical Activity Frequency
Sitting Rare
Walking Constant
Climbing stairs Occasional
Crouching/Bending/Stooping Frequent
Reaching Frequent
Grasping Frequent
Pushing/Pulling Occasional
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Smell Occasional
Lifting/Carrying(# lbs) Frequent - up to-50 lbs.


OTHER DUTIES
Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in
all elements of PRIDE/CARE. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is
essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect
the business needs of the hotel.


SAFETY REQUIREMENTS
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential
of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the
proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or
equipment that does not fit properly, to your Manager.


ORGANIZATIONAL RELATIONSHIPS
Positions directly reporting to this position (titles):
None


SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and
demonstrate that he or she can perform the essential functions of the job, with or without reasonable
accommodation.
• Knowledge of the appropriate table settings and serviceware.
• Ability to understand and communicate English to comprehend and respond to basic guest requests. Ability
to understand written English to read any caution or safety notices.
• Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room.
• Ability to move or push goods on a hand cart/truck weighing a maximum of 200 lbs.


Travel Never