Logistics Analyst

Company Overview

Midea is one of the world's largest home appliance brands, offering the most comprehensive selection of products in the world to fully serve the needs of day-to-day living at home, at work, or anywhere else you go. In North America we strive to aim high, put the customer first, transform and innovate the marketplace, utilizing our commitment, dedication, inclusion and partnership with our teams. We are a global company with over 150,000 employees and operations in more than 195 countries. As a publicly listed company, we are also ranked #245 as a Fortune Global 500 company and offers one of the most comprehensive ranges in the home appliance industry. Midea America is a subsidiary of Midea with over 200 employees in the US and we are expanding our presence in North America.

Job Summary

The Logistics Analyst supports the end-to-end execution of reverse logistics, transportation coordination, inventory management, customer order fulfillment, invoicing, and operational reporting. This role is a key operational resource for Midea's Return-to-Vendor (RTV) programs, refurbishment operations, and West Coast Distribution Partner network. A significant portion of the role involves generating customer invoices, maintaining transaction records and tracking files, and ensuring inventory, shipment, and financial data are accurate, complete, and updated in a timely manner.

Essential Job Responsibilities

• Coordinate daily inbound and outbound transportation activities, including retailer return shipments, delivery appointments, customer pickups, and transportation with carriers and logistics partners.
• Support end-to-end RTV and reverse logistics operations, including the receipt, movement, tracking, processing, and disposition of returned inventory across retailer, warehouse, refurbishment, and distribution partner networks.
• Generate and process customer invoices for RTV, refurbishment, liquidation, and West Coast Distribution Partner transactions, ensuring timely and accurate billing and supporting documentation.
• Maintain accurate East Coast Inventory Files and West Coast Distribution Partner Inventory Files, including shipment records, packing lists, inventory transactions, and supporting documentation, ensuring all records are updated accurately and in a timely manner.
• Process and reconcile inventory transactions within WMS/ERP systems, including MAC/RAC move-order transactions, inventory movements, discrepancy investigation, and reconciliation activities.
• Support customer order fulfillment and distribution partner operations, coordinating inventory movement, customer pickups, shipment documentation, and communication with customers, retailers, carriers, warehouses, and third-party logistics providers.
• Monitor inventory, shipment, and financial data for accuracy, proactively identifying and resolving discrepancies and supporting month-end reporting, audits, and financial reconciliation activities.
• Support warehouse operations and process improvement activities, including routine operational walkthroughs, inventory-flow monitoring, recycling, scrap disposal, pallet recovery, waste-management coordination, and operational compliance.
• Prepare and maintain operational reports and communicate status updates to management and cross-functional stakeholders regarding transportation, inventory, customer orders, RTV activity, and operational exceptions.

Required Qualifications

• Strong analytical and problem-solving abilities.
• Advanced attention to detail and data accuracy.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Experience maintaining operational reports, tracking files, and inventory records.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to work cross-functionally with operations, finance, customers, carriers, and external partners.

Education and Experience:

• Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or related field preferred.
• Equivalent combination of education and relevant experience may be considered.
• 2-5 years of experience in logistics, supply chain, warehouse operations, inventory management, transportation, or reverse logistics.
• Experience using Warehouse Management Systems (WMS) Transportation Management Systems (TMS) and ERP systems.
• Experience supporting inventory control, transportation coordination, invoicing, and operational reporting preferred.
• Occasional domestic travel may be required to support distribution partners, warehouses, customers, or operational projects. Estimated travel is up to 10%. No routine international travel is expected.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Daily walkthroughs of the RAC warehouse area are required to monitor customer order and delivery status, verify inventory and operational conditions, and identify potential OSHA or workplace safety compliance concerns.
• Ability to safely walk and work within an active warehouse and distribution center environment.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

We are an equal opportunity employer and value diversity. All employment is decided based on qualifications, merit, and business need.