Director of Clinical Services 5k Sign On Bonus

Overview

$5000 SIGN ON BONUS!

We are hiring a Director Of Clinical Services to join and lead our team!

Location: Onsite in Memphis TN

NOTE: Candidates MUST have a MSW and be independently licensed - all others will be declined

About Us

Crestwyn Behavioral Health is a leading behavioral health hospital in Memphis Tennessee providing compassionate mental health and substance use treatment for adolescents adults and seniors. Our multidisciplinary team delivers individualized evidence-based care in a safe and supportive environment empowering patients to achieve stability healing and long-term recovery while preserving dignity and promoting overall wellness.

Why Join Us
Join a mission-driven team dedicated to making a real impact in behavioral health. At Southcoast Behavioral Health youll work alongside experienced clinicians in a collaborative environment where your expertise is valued and your work helps patients build healthier futures.

Why Youll Love This Role
We know top talent deserves top rewards. Heres what youll enjoy:
Relocation Assistance- Well support your move with a generous relocation package.
Professional Growth & Career Pathing - your development is our priority.
Executive Mentorship Paired with a corporate clinical support from day one
Competitive Salary & Bonuses
Comprehensive Health Benefits - Medical dental vision 401(k) with Company Match
Generous PTO - Includes vacation holidays extended sick leave and mental health days.
Industry-Leading Training & Support - Youll be paired with a corporate clinical mentor from day one.

More About the Role

The Director of Clinical Services (DCS) provides leadership and clinical oversight to ensure the highest standards of clinical excellence and patient-centered care. This role exists to design implement and sustain evidence-based treatment programs (e.g. CBT DBT) that drive measurable outcomes uphold regulatory compliance and foster recovery across the continuum of care. By championing evidence-based practices advancing staff competencies and embedding fidelity to proven models of care the DCS creates a culture of accountability innovation and continuous improvement. Through collaboration with interdisciplinary teams and leaders the DCS ensures that high quality clinical services are provided consistently and in alignment with hospitals mission and goals.

Responsibilities

ESSENTIAL FUNCTIONS

Leadership & Management:

• Provide strategic direction to clinical teams including therapists social workers and other staff.
• Oversee day-to-day clinical operations including budget management developing marketing and strategic plans and independent decision making for program requiring clinical expertise
• Promote a culture of accountability continuous improvement and patient-centered care and ensures efficiency and collaboration between departments.
• Serve as a member of the facility leadership team and make independent clinical decisions to ensure quality care and alignment with organizational goals.

Clinical Staff Oversight Development and Supervision:

• Provide direction and oversight to staff members.
• Provide clinical consultation oversight of case planning and care coordination.
• Direct crisis intervention efforts and intervene as required
• Supervise mentor and support clinical staff promoting professional growth and competency.
• Provide clinical supervision to clinical staff as needed ensuring all clinical staff are trained on and consistently implement evidenced-based practices including assessments implementation of measurement-based care and evidenced-based interventions.
• Engage in regular fidelity monitoring of clinical programming and groups delivered by clinical staff to ensure alignment with evidenced-based practices and provide ongoing trainings when drift occurs.
• Manage hiring development training and performance management of staff to ensure effective operations.
• Conduct regular reviews of caseloads to optimize utilization of services.
• Ensure staff are current on all certifications and regulatory requirements.

Program Development & Implementation:

• Develop and implement clinical programs based on evidence-based models (e.g. CBT DBT) and integrate evidence-based practices into treatment plans.
• Evaluate clinical performance metrics including service-delivery models patient-reported outcomes satisfaction scores length of stay treatment completion and discharge effectiveness.
• Conduct regular clinical audits to ensure high-quality documentation fidelity to care models and appropriate levels of care.
• Champion best practices in suicide risk assessment safety planning and risk mitigation ensuring standardized application across facilities.
• Facilitate the continuum of care partnering with outpatient facilities to develop robust step-down processes.
• Provide clinical oversight of other programs and levels of care as needed.

Quality & Compliance:

• Ensure compliance with federal state and local regulations and accrediting bodies (e.g. Joint Commission CMS CARF state licensing boards).
• Monitor clinical performance metrics and implement corrective actions as needed.
• Oversee documentation and reporting to maintain accurate patient records.
• Ensure safety and infection control requirements are met

Collaboration & Communication:

• Work with hospital or facility leadership to align clinical services with hospital-wide initiatives.
• Work with hospital or facility leadership to ensure alignment of clinical services with organizational initiatives and values.
• Serve as a liaison between clinical staff administration and external partners fostering clear communication.
• Engage with community organizations and healthcare providers to enhance patient access to services.

Additional Responsibilities:

• Direct crisis intervention efforts and oversee case planning and care coordination.
• Maintain a limited caseload when necessary and provide onsite coverage for other programs.
• Develop operating policies and ensure alignment with regulatory requirements and standards of care.
• Recognize patient safety as a top priority and work to resolve complaints if needs are unmet.
• Participate in on-call rotation schedule as determined and required by facility.
• Support business development engage with local community groups participate in education events and collaborate with referral sources to build and maintain strong relationships

STANDARD EXPECTATIONS:

• Demonstrates a positive empathetic and professional attitude towards customers always. When patient needs are not met acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• Complies with organizational policies procedures performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
• Communicates clearly and effectively to person(s) receiving services and their family members guests and other members of the healthcare team.
• Develops constructive and cooperative working relationships with others and maintains them over time.
• Encourages and builds mutual trust respect and cooperation among team members and staff.
• Maintains regular and predictable attendance.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• License-bearing Masters or Doctorate degree in Behavioral or Mental Health (e.g. MSW MA in marriage and family MA in professional counseling PhD in Clinical Counseling or Educational Psychology) or PsyD.

• Minimum of 4 years experience working with clinical population of the facility required.
• Minimum of 2 years of supervisory experience.
• Familiarity with regulatory standards (e.g. Joint Commission CMS CARF) and experience ensuring compliance.
• Excellent leadership collaboration and communication skills among audiences ranging from front-line clinical staff to facility leadership.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Independently Licensed Clinician is
• MS in Social Work (MSW) is

Benefits:

• Competitive salary
• Comprehensive health dental and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Opportunities for professional development and continuing education

While this job description is intended to be an accurate reflection of the requirements of the job management reserves the right to add or remove duties from par ticular jobs when circumstances ( e.g. emergencies changes in workload rush jobs or technological developments) dictate.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividualscharacteristicsprotected byapplicable statefederalandlocallaws.

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Required Experience:

Director