Food Service Cashier

Food Service Cashier

Primary City/State: Casa Grande, Arizona

Department Name: Culinary & Nutrition-Hosp

Work Shift: Varied

Job Category: Facilities, Environmental Services, and Culinary

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As a Food Service Cashier, you will support daily retail operations by providing accurate cashiering and friendly customer service in a fast-paced environment. You will process sales through the point-of-sale system, handle cash in accordance with procedures, and help keep service areas clean, organized, and well-stocked. This role also involves assisting customers, addressing questions or concerns, and ensuring a positive experience for patients, visitors, and staff. Strong communication skills and a commitment to excellent service are key to success in this entry-level position.

Schedule:

Banner Casa Grande Medical Center is a 141-bed acute-care hospital located midway between Phoenix and Tucson, AZ. The facility boasts the neighborhood convenience of a community hospital while leveraging the clinical expertise of one of the nation's leading health systems. The state-of-the-art facility cares for patients through all phases of life, offering adult and pediatric Emergency and Trauma Care, Level IV Trauma, Women's Care, Maternity Services, Surgical Care, Orthopedics, Laboratory Services, Medical Imaging, Inpatient Dialysis, Rehabilitation, and more. As part of one of the largest nonprofit health systems in the country, you'll have access to a vast network of colleagues and expanded access to career opportunities.

Position Summary

This position performs cashiering and customer service duties in retail areas to provide accurate revenue collection and to assist in providing high quality customer service to customers.

Core Functions

• Accurately records all sales in the Point of Sale System; transacts payments with customers.
• Stores, counts, deposits and maintains register cash and receivables in accordance with the policies and procedures of the facility.
• Maintains all assigned stations, keeping them clean, well-stocked, and attractive at all times.
• Provides service to customers, meeting standards and guidelines. Responds to customer complaints and assists with problem resolution.
• May perform cleaning, stocking, sign maintenance and other duties as assigned.
• This position is in contact with patients, other food service department personnel, hospital staff, visitors and families. This position must have excellent customer service skills and be able to resolve customer issues at the point of contact.

Minimum Qualifications

This position requires effective interpersonal communication skills, a friendly customer service attitude and the ability to accurately calculate and count change rapidly and repetitively. Good reading, writing and math skills. Must be able to learn food handling regulations and pass certification tests as required. Requires the ability to learn Point of Sale cash register system, beverage brewing and/or dispensing equipment and cleaning equipment.

For Banner Staffing Services (BSS) team members, the food handlers' card is required within 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required.

Preferred Qualifications

High school diploma/GED or equivalent working knowledge. Additional related education and/or experience preferred.