Retail Sales Associate

Job Description

Job Description

Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!

Are you a natural closer who loves creating unforgettable experiences?

Join the Aroma360 team in our Streets of Southpoint showroom in Durham, NC, where luxury meets lifestyle. We’re redefining the way people experience scent — and we’re looking for driven sales professionals who can turn walk-ins into long-term clients.

This is not traditional retail . Our ideal candidate understands luxury sales and the power of clienteling — proactively building and maintaining a personal book of business through follow-ups, outbound phone calls, text messaging, and ongoing client outreach. You’ll be expected to nurture relationships well beyond the showroom floor, driving repeat business and elevated lifetime value.

If you’re confident selling high-ticket products (average sale $3,500+), skilled at consultative selling, and thrive in a performance-driven, relationship-focused environment, this is an opportunity to grow with a luxury brand expanding nationwide.

What You’ll Do

• Drive revenue: Hit (and crush) monthly sales goals through in-store client interactions and follow-up.
• Own the sale: Confidently close Paid-in-Full or contract-based deals — no small transactions here.
• Deliver an experience: Create personalized, premium scenting experiences that connect emotionally with clients.
• Be the expert: Master our scenting systems and fragrances so you can tailor solutions that fit every customer’s lifestyle.
• Leverage your tools: Use CRM (Salesforce preferred) to manage leads, track opportunities, and grow your pipeline.
• Show up as a pro: Help keep the showroom visually stunning, welcoming, and aligned with our luxury brand.
• Collaborate and grow: Work alongside a high-performing team that celebrates wins and supports your success.

What We’re Looking For

• Proven success in retail, luxury, or high-ticket sales .
• Confident closer with strong communication and negotiation skills.
• Self-driven, competitive, and motivated by hitting (and exceeding) goals.
• Adaptable and comfortable in a fast-paced, evolving retail setting.
• Able to work weekends, evenings, and holidays as needed — that’s when the magic happens.
• Experience with contract or membership-based sales is a big plus.

Why You’ll Love It Here

• Uncapped commission + base pay — realistic OTE up to $110,000+ .
• A premium environment where you sell products you’re proud of .
• Career growth opportunities with a rapidly expanding brand.
• Medical, Dental, Vision, 401(k), PTO, and Life Insurance.
• Employee discounts on all Aroma360 products.

Our organization is an equal opportunity employer and does not discriminate against any candidate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.

Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!

Company Description

Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!