Parts & Service Center Manager

Parts and Service Center Manager

Drive Repairs. Lead the Crew. Keep Fleets Rolling!

Location: Morgantown, PA

Your Impact – Big and Bold!

The Parts & Service Center Manager takes charge of daily operations, championing a safe , profitable , and streamlined environment that empowers the team to deliver exceptional results every day.

What a Day in Your Life Looks Like:

• Service Operations: Ensure compliance with national account service programs, turnaround standards, and established customer requirements.
• Scheduling & Coordination: Coordinate daily service schedules, communicate priorities, and partner with technicians to ensure repair scope, quoted hours, and customer expectations are understood.
• Work Orders & Quality: Review work orders for labour, materials, and accuracy; support service quoting and verify completed work meets established quality standards.
• Customer Communication: Maintain effective communication and reporting with internal and external customers regarding service status, scheduling, and requirements.
• Parts Operations: Oversee efficient parts ordering, processing, shipping, and coordination between Parts and Service.
• Inventory Management: Maintain appropriate inventory levels, reduce excess and obsolete stock, manage NCR returns and credits, and support annual physical inventory.
• JDE & Inventory Planning: Utilize JDE to monitor inventory usage and support effective planning, reporting, and inventory control.
• Financial Administration: Maintain accurate documentation and support A/R, A/P, billing, and departmental financial processes.
• Team Leadership: Train and develop team members, establish clear responsibilities, and promote collaboration between Parts and Service.
• Safety & 5S: Ensure compliance with company and OSHA requirements, conduct required safety meetings and training and maintain established 5S standards .
• Operational Support: Support capital requests, maintain Parts & Service area security, and identify opportunities to improve efficiency and profitability.
• Additional Duties: Tackle other assigned tasks with enthusiasm and professionalism.
• Reward Your Results - Your performance matters—and we reward it. Enjoy a competitive compensation package with commission.

What You Bring to the Table:

• Degree: Preferred educational background relevant to the role.
• Supervisory Experience: Proven leadership skills managing teams and operations.
• Technical Expertise: Minimum 5 years of hands-on experience repairing trucks and trailers.
• Facility Management: Previous experience running a repair facility, ensuring smooth daily operations.
• Software Proficiency: Good working knowledge of Microsoft Office suite.
• Financial Acumen: Understanding of ba sic credit and collections p rocesses.
• Self-Motivation : A true self-starter who takes initiative and drives results.
• Teamwork: Ability t o work well with others and foster collaboration.
• Organizational Skills: Skilled at handling multiple projects and deadlines with excellent organizational abilities.
• Communication: Excepti onal phone etiquette that represents the company professionally.

Physical Requirements:

• Step into a dynamic office role where you’ll stay engaged—seated for eight hours with the freedom to sit or stand as you work. Move around comfortably on level surfaces, reaching high and low above shoulder heights and below the waist to organize files and materials with care. Safe lifting skills are key as you occasionally handle files or computer printouts for up to 25 pounds.

• Work in an active manufacturing plant environment where hands-on tasks keep you engaged! This role requires working in a non-climate-controlled setting, with regular talking and listening. You’ll frequently stand, walk, and use your hands to handle, feel, and reach as you complete your daily duties with precision

Why Morgan? Because You Deserve the Best:

With over 70 years leading the truck body industry, Morgan Truck Body is where innovation meets tradition. From electric vehicles to custom refrigerated units, we build it all — and we do it with passion and precision.

See our story: A History of Morgan

We offer:

• Competitive pay and full benefits package (medical, dental, vision, life)- your health matters
• 401(k) with company match — because your future matters
• Tuition reimbursement and leadership development to boost your career
• Paid holidays and vacation time — we know balance is key
• Exclusive discounts on footwear, eyewear, and safety gear- because we care about your safety

Join a team where your impact is real, your growth is limitless, and your work fuels the future of transportation!

What Drives Us at Morgan:

At Morgan Truck Body, our shared values aren’t just words on a wall — they’re the heart of everything we do. They fuel our success, shape our culture, and guide how we show up for each other, our customers, and the future of transportation.

We Celebrate People
We recognize and value the individuals behind the build — the makers, thinkers, and problem-solvers who drive our success every day.

We Lead with Integrity
Doing the right thing isn’t optional — it’s how we operate, always. Honesty, accountability, and respect guide every decision.

We Deliver Results
We show up, step up, and get it done. Our commitment to performance means exceeding expectations and raising the bar — for ourselves and our customers.

We Work with Passion
We love what we build — and it shows. From the factory floor to the front office, we bring energy, innovation, and pride to every product that rolls out of our doors.

Ready to rev up your career? Check out our Careers Page and discover what Morgan Truck Body can do for you!

At Morgan Truck Body , part of the J.B. Poindexter & Co. family , we’re committed to building a workplace where everyone feels respected, supported, and empowered to succeed.

We are proud to be an equal opportunity employer . We welcome and celebrate diverse perspectives and do not tolerate discrimination or harassment of any kind — regardless of race, color, religion, age, gender, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

This commitment applies to every part of your journey with us — from hiring and promotions to compensation, training, and beyond.

Diversity drives innovation. Inclusion fuels our strength. At Morgan, everyone belongs.

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