Member Service Representative/Teller

Job Description

Job Description

We are seeking a Member Service representative to join our team! You will be responsible for helping our members by performing transactions and providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​ Qualifications:

• Previous experience in customer service, sales, or other related fields
• Comfortable with a variety of computer programs
• Cash handling experience preferred
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

We are a firmly established and fast growing credit union looking to add to our dedicated staff to provide best-in-class services and updated technology solutions to our growing membership. Outstanding job security and room for growth.

Company Description

We are a firmly established and fast growing credit union looking to add to our dedicated staff to provide best-in-class services and updated technology solutions to our growing membership. Outstanding job security and room for growth.