Epic SER Provider Master File Coordinator/Project Manager

Epic SER Provider Master File Coordinator/Project Manager

Remote

Wilshire hires only the brightest and most experienced professionals in the healthcare revenue cycle management industry. Wilshire will take the time to get know you and your employment history. We will then place you in a role that will lead to a path of career success.

About The Wilshire Group

The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets. With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability.

Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace. We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table.

We are currently offering a contracted interim position at one of US News Best Hospitals 2022-23. This position caters to top performers seeking a professional environment that acknowledges and values their dedication and proficiency. While this role doesn’t offer benefits, it presents an opportunity to work within an organization that encourages talented individuals to surpass conventional boundaries.

Join us at The Wilshire Group, a place where talented professionals find a home to showcase their skills and contribute meaningfully to the healthcare landscape.

Epic SER Provider Master File Coordinator / Project Manager

The Wilshire Group | Contract Opportunity

Location: Remote – United States

Compensation: $65–$90 per hour based upon experience

Employment Type: Contract | W2 |6+ Months

Travel: Based on client project requirements, could be 25%

Position Overview

The Wilshire Group is seeking an experienced Epic SER Provider Master File Coordinator / Project Manager to support provider data management, Epic master file initiatives, and cross-functional project coordination within a healthcare organization.

This position requires an individual with a strong understanding of provider information management, Epic SER master file processes, and the relationships between medical staff offices, academic departments, provider enrollment, credentialing, and healthcare IT operations.

The ideal candidate will have experience coordinating complex provider data initiatives, maintaining data integrity, managing project deliverables, and collaborating with multiple departments to support accurate and consistent provider information across healthcare systems.

Key Responsibilities

Coordinate Epic SER provider master file initiatives, including provider record creation, maintenance, validation, reconciliation, and optimization.

Support project planning, scheduling, milestone tracking, issue resolution, and communication across multiple stakeholder groups.

Collaborate with Medical Staff Offices, academic departments, credentialing, provider enrollment, clinical operations, and IT teams.

Review and validate provider demographic, organizational, departmental, specialty, and affiliation information within Epic.

Identify and resolve duplicate, inconsistent, incomplete, or outdated provider records.

Support processes for provider onboarding, transfers, status changes, and offboarding to maintain accurate master file information.

Coordinate the flow of provider data between source departments and Epic applications.

Work with operational and technical teams to establish standardized workflows for provider information management.

Support provider data conversion, mapping, reconciliation, testing, and validation for implementation or optimization projects.

Monitor project deliverables, communicate dependencies, and elevate barriers to appropriate leadership.

Develop and maintain process documentation, standard operating procedures, and provider data governance recommendations.

Support system testing, implementation readiness, go-live activities, and post-implementation stabilization.

Required Qualifications

Demonstrated project management or project coordination experience within healthcare IT, provider operations, or Epic-related initiatives.

Hands-on experience with Epic SER provider master file processes and provider data management.

• SER (Provider Master File) credentialed Provider Administration badge

Experience collaborating with Medical Staff Offices, credentialing departments, and academic or physician practice administration.

Strong understanding of provider master data, data integrity, validation, and operational workflows.

Experience coordinating cross-functional projects involving technical and nontechnical stakeholders.

Familiarity with provider lifecycle processes, including onboarding, credentialing, organizational changes, and termination.

Excellent organizational, analytical, communication, and problem-solving skills.

Proven ability to manage multiple priorities and work independently in a remote environment.

Preferred Qualifications

Epic certification or proficiency relevant to SER master file management, Cadence, or related Epic applications.

Experience supporting academic medical centers, physician groups, or large integrated health systems.

Knowledge of provider credentialing, privileging, and medical staff administration.

Experience with Epic provider record conversions, system implementations, or data standardization projects.

Familiarity with provider scheduling, referral routing, clinical department structures, and downstream Epic applications.

Experience establishing or improving provider master data governance processes.

PMP, CAPM, or another project management credential.

Additional Information

This is a remote contract consulting opportunity supporting healthcare provider data and Epic master file initiatives.

The successful candidate will serve as a critical connection between operational departments and technical teams, ensuring provider records and related workflows support the organization's clinical, administrative, and strategic needs.

The Wilshire Group seeks experienced professionals who bring technical knowledge, accountability, and a collaborative approach to complex healthcare projects.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in The Wilshire Group’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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