Hygiene Technician

Hygiene Technician

Great companies start with great people! Citron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs of commercial establishments and property managers. At Citron Hygiene, we have created a fun, inclusive, collaborative, and team-oriented culture. All departments work together to achieve company goals, with camaraderie and respect. We are completely committed to fostering a great culture because we value our internal talent and work hard on maintaining an environment that provides opportunity to those who seek it out.

We are looking for motivated Hygiene Technicians to join our Service Team. In this role, you will play a key part in delivering high-quality washroom hygiene services to customers across your assigned route. This position is ideal for individuals who enjoy working independently, providing excellent customer service, and taking pride in maintaining clean and well-functioning facilities.

Key Responsibilities

Service Delivery

• Travel to client sites to deliver and service hygiene equipment and washroom products
• Perform servicing tasks including:
• Replacing liners in sanitary disposal units
• Refilling soap and sanitizer dispensers
• Replacing air care cartridges and batteries
• Ensure all washroom fixtures and equipment are clean, operational, and maintained to company standards
• Perform power washing services using Kaivac equipment

Customer Experience

• Provide professional, courteous service at all customer locations
• Address customer needs in real-time and document special requests
• Represent the company as a brand ambassador in the field

Operations & Reporting

• Record daily service activities using a company-provided mobile device
• Track and review route performance with your manager
• Ensure all assigned routes are completed efficiently and on schedule

Equipment & Safety

• Maintain company equipment and ensure proper usage
• Follow all health and safety policies and procedures

Minimum Qualifications

Must-Have

• Valid driver's license with a clean driving record
• Ability to pass a background check
• Ability to lift up to 50 lbs
• Strong attendance and reliability
• High school diploma or equivalent
• Strong customer service skills
• Comfort working independently in a field-based role

Nice-to-Have

• Experience in route-based service or facilities maintenance
• Familiarity with mobile work-order systems

Working Conditions

• Field-based role requiring daily travel
• 4-day work week (40 hours total)
• Occasional Saturday shifts may be required
• Physically active role involving lifting, bending, and movement throughout the day

Compensation & Benefits

• Expected annual compensation: $44,720
• Company vehicle provided
• Paid training
• Overtime opportunities
• Paid vacation, sick time, and 11 statutory holidays
• Comprehensive health, dental, and life insurance
• Long-term disability coverage
• 401(k) with company match
• Career growth opportunities in a rapidly growing organization

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. Citron Hygiene is an equal opportunity employer and welcomes applications from qualified individuals from all backgrounds and abilities. In addition, reasonable accommodations may be made to enable individuals with disabilities throughout the recruitment process and to perform the essential functions of this position. As a people-first company, we believe every candidate deserves a genuine human experience. Our recruitment process is fully human-led; no AI is used at any stage. Every review, assessment, screening, and hiring decision is made thoughtfully by a recruiter and/or a hiring manager. Citron Hygiene values the integrity of the recruitment process and strongly encourages applicants to rely on the following trusted sources for information about available employment opportunities: Citron Hygiene's official company website, Indeed, and Glassdoor.