Veterinary Receptionist / Client Service Representative

Client Service RepresentativePaws & Claws Pet Medical Center is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and compensation:Compensation: $18 - $22 per hour, for each hour workedThis is a flexible full-time or part-time position, with 10-hour shifts, and availability needed Monday through Friday.Full-time Benefits Package*:Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k with company matchPaid time off in accordance with site policy and applicable lawPersonal pet discount*Part-time team members may be eligible for limited benefits in accordance with company policy and state lawMinimum qualifications and skill set:Previous veterinary receptionist or healthcare-related front-desk experience preferredProficiency in the following skills:Ability to manage a multi-line phone system while assisting in-person clientsExperience scheduling appointments and coordinating calendarsAbility to accurately process payments and maintain financial recordsExceptional verbal and written communication skillsStrong organizational and time management skillsPositive attitude and willingness to collaborate with a teamAbility to remain calm, professional and solution-oriented during busy periodsWhy choose us?Located in the heart of Troutdale, Oregon, Paws & Claws Pet Medical Center provides compassionate, high-quality care in a warm and welcoming environment. Our team includes 3 doctors and 2 CVTs, working together to deliver personalized preventive and advanced care for every pet.